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November 2023 by Danielle Malsbary
Took very good care of our doggy who broke her toenail on a Sunday. She has really bad anxiety and they were patient with her.
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October 2023 by Bree Morrison
For a vet I believe he's just in it for the money .. he doesn't care about your pet. I've been there 2 times on an after hours call and he has recommended services that were not necessary or beneficial for the pets well being. I have a regular K at vet that's not 24hours and they have confirmed the ridiculous items recommended by this vet for emergency care. The vet barely looked over my dog and recommended I over $600 in services without even a proper evaluation. The second time he did the same thing and I realized it's all about the emergency money for him. He's 24 hours to pray on the emotions of people and their pets in need. It's not foe the pets well being its all about his.pocket book. NEVER AGAIN..
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August 2023 by Wendy Reed
What's a kind caring vet.
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September 2022 by Emiley T.
Very kind and respectful. My cat was sick and they made an effort to make me feel as though we were top priority.
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June 2022 by Taylor C.
Do not recommend. I brought my puppy here for vaccinations and was warned about potential side effects and was told to call them if I noticed anything out of the ordinary. Great! Well, our puppy did experience some side effects and I called 3-4 times with no answer and left 2 voicemails and did not receive a call back. Our puppy ended up being okay, but needless to say I finally got ahold of them a week after side effects occurred to cancel my follow up appointment. I will be taking my puppy somewhere else where I can feel confident that I'll be able to get ahold of someone if we have questions/concerns.
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June 2022 by Kyrstin Wells
Our dog was attacked by two other dogs. We rushed our dog here and the immediately took him in and saved his life. Thank you! My husband and I are eternally grateful.
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June 2022 by Bradie S.
My dog got surgery over there about a month ago , after surgery she turned into a different dog . I brought her back over and over because she was panting , drooling , and not eating . Every time I was sent home . I asked them if the rocks in her stomach caused her more damage then what we thought and they said I would have to pay to find out . Wouldn't you think that after you do surgery on an animal for 1300 dollars you would check anyway . I asked over and over for them to figure out what was wrong with her . Instead of actually trying to figure it out I got a handful of different pills for different things . My 8 month old puppy died 2 nights ago . So much for thousands of dollars in vet bills . Maybe you guys will do better with the next dog .
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April 2022 by Kinsey T.
I'm not one to leave reviews, but save your time with this place. The staff (front desk) is rude and unhelpful. I have had several different occurrences with this place that have rubbed me the wrong way. 1. Arrived 5 mins early for my vet appointment. (7:55 am) the front desk staff made me wait outside in 20 degree weather. You couldn't let me and my puppy inside to wait? They clearly saw me standing and did nothing. 2. No help/ interest to help whatsoever with a sick puppy. Always come off as too busy, or unwilling to help. Get it together Petcare. The actual vet isn't the problem here, his staff is.
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January 2022 by Jessie M.
Not impressed . They said go somewhere else if you don't like it!!! Charging me several exam fees after she had already been examined. Denied my medication for my dog because they wanted her in to collect more money. Charging me for things I had already did at there facility. Not kind or caring either . Very dissatisfied.
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December 2021 by Karen F.
I recently had an emergency with my dog and it was the weekend. I'm glad this place is available for our furry kids. Staff are so kind and helpful. Thank you for being there when I needed to get my dog in.
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December 2021 by Andrea Winters Martin
We first came to Dr.Matheson a few years ago when our kitty had a medical emergency and Pet Care Animal Hospital was opened on Sunday. Dr. Matheson saved her life that day. (He saved her life again a couple years later!) Our family was so impressed with Dr.Matheson’s thoroughness and kindness that we switched immediately to Pet Care Animal Hospital. He explains the diagnosis thoroughly rather than just giving the name of the disease/injury/illness. Every technician and other doctor we’ve worked with has been very kind. The office is clean and nice and always professional. We had to put our kitty down a couple months ago and everyone was so gentle and thoughtful. I recommend Pet Care Animal Hospital whenever anyone is looking for a veterinarian!
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October 2021 by Larry B.
We've brought ALL our pets here going over two years now, until today the experience has always been amazing. Whom ever the male receptionist is who couldn't answer my wife's calls or texts for an "appointment she scheduled over two weeks", that then said she couldn't be seen today because their is no record of it being scheduled, but she has the record of the call should be addressed according! Making her reschedule the appointment for next week, instead of simply correcting the issue and saying she could wait unknown amount of time to possibly be seen is absolutely sad business practices. Even understaff their is literally no excuse for this type of treatment from a receptionist who can't do their job correctly or even bring the issue up with someone else who can make a better decisions. We will be looking for another Veterinarian as soon we possibly can!
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June 2021 by Cady R.
I'm not sure why I always get anxious going to the vet with my dogs, but I do! (Maybe my own hesitation when I go to the doctors office lol) But the staff here at PETCARE Animal Hospital were so so nice! They made everything so easy for us and genuinely loved my pups so well! I also have been to vets before that have made me feel like a bad pet owner or shaming me for things I maybe didn't know about. But they did the opposite! They welcomed my questions and educated me properly without any judgement and it meant so much to me! I know my pups enjoyed them as well! Ellie and Monte say thank you so much for helping them stay healthy while we are here in Utah!
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April 2021 by Jeanie Coffield
My cat is feeling so much better after her visit here. They diagnosed a problem our previous vet had not been able to. A happy cat equals a happy pet parent!
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April 2021 by Steve Hadley
don't spend your money here....