JCPenney is a trusted shopping destination that has been offering style, quality, and value since 1902. Their South Jordan, UT location provides a wide selection of products across fashion, home decor, beauty, and accessories, including exclusive brands like St. John's Bay, Liz Claiborne, Arizona, and Okie Dokie. Customers have had mixed experiences, with some praising the friendly and helpful staff, such as Kaori who provided an excellent photo shoot experience, and Marty the jewelry associate. However, others have encountered rude or confused employees, particularly when it comes to returns and credit card offers. Overall, the store is described as clean, well-organized, and a pleasant place to shop, especially when it's not too busy.
We purchased earrings from Lily in the jewelry section. She was extremely helpful and knowledgeable. We had a bad experience at a different location and she resolved all of our issues by going above and beyond. Thank you Lily!
March 2024
The 2nd clerk was very helpful. The 1st didn't quite know the process.
February 2024
I had so much fun shopping today because almost everything I bought was on sale!
