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December 2023 by Adrian Gamez
In and out on my car loan, everyone’s friendly and clear
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October 2023 by Pam Hill
The loan officers went above and beyond to help me get approved for a car loan at the end of the day on a busy Friday. What I had been expecting to be a lengthy process went really quickly. Thank you!
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October 2023 by Heather Shaffer
Brenton was very helpful when setting up my account. Thank you!
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October 2023 by YouTubeMaD
They helped my son open up his own account and were so kind and patient. They even gave him information on a promotion he qualified for, where he gets to earn money for opening the account and taking a financial class.
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July 2023 by Ma friends call me DARK CHOCOLATE
Great service, and amazing employees who i can share interests with while waiting on things.
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July 2023 by Brian Carlson
Very friendly and easy to work with.
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June 2023 by Jeanne Smith
Tracy was very helpful and kind. Everything went very smoothly.
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April 2023 by Robert Bosworth
Great customer service. Tracy was knowledgeable and prompt. Everything completed within an hour Great Job!!!
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March 2023 by Kent Thomas
We worked with Trevor Larsen to transfer our HSA account to USU Credit Union. He was great to work with and he made some suggestions to help us get better interest with our accounts. It was a pleasure to work with him!!!
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March 2023 by Kendall Geertsen
Applied for a mortgage here in May of 2022. After sitting down with their loan officer, she gave us a full breakdown of what the rate, payment, fees would look like. We knew our credit scores and were able to get exact estimates. We turned in the application to apply for financing a few days later. After turning in the application we were told that "despite turning in the application a few hours before USU raised their rates, they were going to charge us 0.5% higher". We asked if there was anything we could do to get the rate that had been quoted to us previously and were told that the underwriters would only approve based off of current rates. We had passed up other similar rates in order to apply with them and this poor business practice will end up costing us thousands more in interest. I would not recommend them for any kind of financing.
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December 2022 by Scott Seffker
Trevor Larsen did a great job!
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September 2022 by Amanda Bastian
Trevor was very nice and pleasant to work with and helped my parents a lot.
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July 2022 by Michael Levi
The employees here are very nice, they have a great grasp on what they do and they don't judge anyone. They work fast and give you accurate information for what you need.
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June 2022 by Alec Finley
Got all my questions answered in one sitting when switching banks from one to USUCU. Staff very helpful!
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March 2022 by Kathryn Brunson
Ben and Travis were both very friendly and helpful. Ben helped me with a complex problem and was able to give me a great solution. The Smithfield branch is a great place to bank!
