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November 2023 by David Brooksby
Fast service, accurate quote and good phone contact
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October 2023 by Jason Pollard
Helped with an emissions test and oil change. Helpful and did everything in a timely manner.
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July 2023 by Alan F (Handyman Flinn)
It's convenient to get all of your registration needs done right there, but they are a bit slow.
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June 2023 by Alan Flinders
It's convenient to get all of your registration needs done right there, but they are a bit slow.
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May 2023 by Deb Fry
I had an appointment. They did the job quickly and did not attempt to add on anything I had not requested. The coupon saved me some money. The desk person was friendly and pleasant.
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May 2023 by Rod Zook
Emission test and Registration in 15 minutes. Outstanding!!
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January 2023 by Ed & Kim Davies
Went in there with some concerns about a shake in the engine. After diagnosing it for a day they came back with other things they thought I should fix that was more then I wanted to spend. I felt they were just trying to get more money out of me. Finally after just saying I wanted the 2 things fixed that I came in there for, and they originally said it would fix your problem, they gave me a quote, but didn't give me any confidence that it would actually fix my issue anyways. They really never took ownership of, I will fix your problem! it was more like, I'll take your money. When I drove out of there it sounded and felt like I did when I brought it there.
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September 2022 by felicia mcmichael
Great customer service! Went in for emissions and registration, came out with a fixed key fob that now actually keeps my key in it and a new cabin air filter that makes my once puny a/c run like a friggin champ. Really impressed with the ease of getting everything done there and Mike is a really great guy. I'm pretty impressed!
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July 2022 by Mark Freckleton
Since I was relatively new to the Smithfield area, I looked around for a place that could service my car and saw that this place had good reviews. It is also only two blocks away from my house.What I look for with a mechanic is a combination of honesty and competence. That is not Universal. I found it with these guys. They performed the minor repairs I needed to change my oil and did an emissions test quickly, without fuss and at an entirely reasonable price. They were also quite friendly, which is nice.
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July 2022 by Michele Olague
Unfortunately I spend a lot of time there but Tiffany and Norm seem to take real concern for your car needs.
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July 2022 by Blaine Nuttall
Haven't had service in there but I went in thinking I had scheduled appointment. However, I was wrong, I called another shop. The attendant was kind, polite, and patient with me despite MY screw up.
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July 2022 by Immu
I was warned about bringing my car in here, yet I ignored that warning.I had a fuel leak around the gas pump seal, I had the new pump installed at a different shop near salt lake and didn't wish to drive down there with a fuel leak, so I brought it here. They did fix the leak, but did not note that the issue was due to an improper install as requested so I could talk to the other shop. I also asked them to test the alternator, no note on the issue, no alternator test documented, no word on the outcome. Additionally they made sure to keep half of my tank of gas after draining it. Came in with about 3 quarters of a tank, and picked it up with nearly a quarter tank. With gas being $5 a gallon, I'm sure someone topped off their tank. They do not wish to talk about the issue with me, so I've filed a complaint with the state, they can talk to them at this point.
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June 2022 by Devin M
I went in for emissions. They were very quick and efficient. The individual at the front desk was extremely polite. 10/10 will come here again.
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April 2022 by Scott Bell
Close to home. Staff is very clear on price and timeline for repairs. Great suggestions for needed maintenance that usually saves me more $$ in the long run. In an industry that limits confidence we have had a good experience every time we've had auto repair performed.
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September 2021 by Serena Frazier
They used a torch on a new 0² sensor after they stripped it and blamed my cousins shop for it that installed it. Carsmart wasn't supposed to touch my O² sensors. They did not discount me for my catalytic converter or give me the old one upon it's replacement they also charged over $600 just for the new catalytic converter not counting labor despite it being blatant over pricing. My ignition cable off the fuel peddle also came undone after getting routed incorrectly even though they never needed to touch it. My cousin can confirm it wasn't routed that way in the past. So carsmart at any location will NEVER get another penny from me.They put me through the ringer for thousands of dollars and couldn't give me the money for the recycling of my old catalytic converter. That was my money, they already got payed.Also for perspective my cousin mentioned runs a multigenerational shop that knows their stuff my grandpa that fought in WWII started the shop I normally go to. I'd gone to my cousin that now runs it like I normally do but he was over booked despite having a larger shop than these people. Would not recommend carsmart.Services: General repairs & maintenance
