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August 2024 by Mase SZN
Took my car here way back like december of 22, they took 1 and a half months to fix a dent in my hood and fix my grille. they got what seems to be the wrong bumper as it doesn’t fit right and cracked my front headlight cause it’s so tight and they forced it in. they also scratched my windows on the driver side when it was returned to me. they also said they would take this minor dent out of the right side of the front body they never did. they gave me a very screw you job. after keeping me out of the loop for almost 2 months.
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August 2024 by Matthew Bailie
Amazing communication and service. Thank you for the great work on my vehicle.
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August 2024 by Benjamin Goddard
Unique Auto Body in Saratoga Springs, Utah is by far one of the best auto body shops in Utah County...possibly in Utah! Not only are the fair in their pricing and dealings with the customer, but they take the extra time to ensure I know exactly the steps being taken to repair my vehicle. Even though insurance was taking care of the repair, they took the time to inform me of any additional repairs needed.
The work that they did to my F-150 truck was quite extensive - and I can usually find some minor detail that was overlooked (when I've had repairs done at other locations, that is...). I received my truck back 1-month ago and I have yet to find even a single flaw or detail that was overlooked! This place is by far the best auto repair shop around!
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August 2024 by J B
My daughter's car seems to have an operating defect that causes it to run into the back of other cars regularly. Gratefully, Unique Auto Body got us back up and running quickly and at an affordable price. They kept in communication with me through the process and did a great job on the repair. Can't recommend them enough.
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July 2024 by Amanda Terry
This place is beyond amazing!!!!! They literally do anything and everything in their powers to make everything right!! I've had them work on both my lexus’s at separate times. The blackish one has a wrap on it. It was a wrap I ordered out of state! Well unique had them order a new wrap sent the shop all info on my wrap, but the mechanic end of it was a complete mess!! They fixed it and it was making noises I took it back and they took it to get fixed well it turned into almost two weeks of being gone! ( this wasn't unique fault) they’re a body shop not mechanic. Kaden and Evan and Zach! Work their bums off trying to get my car fixed!! Taken it back and forth to the mechanic getting on them as to why my car isn't fixed etc. Well they drilled them got my car fixed and back to me as soon as they could!!!!! They treated me with respect even if I was annoying lol!! All employees there have been amazing!! THANK YOU!! And the body work they did beyond amazing!!!I HIGHLY HIGHLY HIGHLY!!!! recommend them!!! You won't be disappointed!!!! They go above and beyond!!! Thank you over and over
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July 2024 by aimee g
They charged about half of what a competitor quoted and did a great job. They even cleaned my dirty floor mats and left them looking brand new. The good smelling air freshener was a nice touch, as well.
If there was a drawback, it would be that it took longer than the estimate said it would take, but when I told them I needed the car back by a certain time, they hustled to make it happen. I would definitely go here again.
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June 2024 by Jay Askren
I backed into another car and my insurance company sent me to Unique Auto Body. There was very minor cosmetic damage on the back bumper, but also right after the accident the engine started turning off while I was driving. I told Unique Auto Body I didn't want anything done to the bumper because it was an old ugly car and I only cared about the engine issues. Later I called Unique Auto Body and they said they were waiting to hear from the insurance company about the engine but they had taken the car apart and were waiting for the new bumper to arrive. I again told them I did not want a new bumper. They offered to cut the amount I needed to pay for the deductible in half. At this point I just wanted my car back so I agreed to it. The insurance company came back and said the engine issues were unrelated to the accident and they wouldn't cover it. It took over three weeks to get my car back and when I went to pick it up, not only had they replaced my bumper when I didn't want to, but they replaced the front bumper instead of the back bumper. Stay far away! I have never had such a bad experience anywhere else!
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June 2024 by Austin Loveridge
These guys will try hard to bone you and caused my insurance to total out my car over a fender bender.
I got in an accident at the end of March 2024. The front end of my car had a cracked headlight, bent front passenger fender, and the plastic front bumper came off. However, the car had no damage to the frame or anything mechanical.
My insurance quoted $2100 for the repair and said it may change if they find more. After a few days, one of the guys there texted me and let me know they wanted $5800 to fix my accord. I expected them to maybe say a little higher, but that was nearly triple and caused my insurance to write my car off as a total loss. I had to buy back my own vehicle from my insurance and go through the annoying process of getting a salvaged title because they tried to gouge them for a quick buck.
I also got an email from carfax stating that my car passed emissions when it was in their possession, and a new title or registration had been issued. I asked the person at Geico handling my claim why that happened and she said its not normal and she wasn't sure why. When I asked the guys down there, they seemed a little nervous and couldn't offer an explanation. I just told them I'd take the car and fix it myself. The guy at the counter tried to charge me about $360 which my insurance had already covered to release my car to me.
They ripped the door apart before they were authorized to do the repair in anticipation of my insurance paying for their price gouging and painting afterwards. I had to dig through a bag of the bolts and plastic to get my door back together.
All told, I bought an aftermarket pair of LED halo headlights from amazon (225), the front fender and bumper from Interstate Auto Body (205), a new windshield washer reservior from O'Reilly(40) for just under $500. If you brought these guys a Huffy and asked them to replace the plastic fender on it, they'd try to charge you $300. My advice is take whatever money your insurance gives down to Interstate Auto Body in Salt Lake and buy replacement parts to do it yourself.
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June 2024 by Becki Holt
Everything was repaired to satisfaction, but it took such a long time!!
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June 2024 by Maureen Smith
Unique auto body did an excellent job with my car repair. The car looks brand new.. great job!! Job was done in a timely way and I'm so.glad to have it back.
Carlos was so very helpful when we first came in with a damaged car and then when I left my car and also when I picked it up. Professional and kind too.
Thank you everyone.
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May 2024 by Kaisha Rose
They did a great job. The whole time my car was there they were very quick to respond to any messages. Repairs looked like new
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May 2024 by Jocelin R.M.
I don't think I'll ever go to another body shop ever again! This place was recommended to me by kaleb who does my oil change in herriman, and I'm so so happy I took the recommendation. This is not a convenient location for me but it is well worth the drive. They provided updates about my vehicle through text which is wonderful. Everyone I spoke to had wonderful customer service. On top of my car looking amazing it smelled brand new too when i got it back. They are very kind and polite. I was in accident not long ago and these guys did a wonderful job repairing/fixing/painting my vehicle to perfect condition and I am really grateful for them!
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May 2024 by Cael Mosh
Unique Auto Body did an excellent job repairing the body damage to my vehicle. They also handled the heavy lifting with my insurance and made the process as simple as possible for me. I would definitely recommend them.
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May 2024 by Clint Hicken
Great service and communication. Highly rated.
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May 2024 by Sierra Miller
Great customer service, very helpful and friendly. Zack and the others made my car repairs a breeze!
