Car Rental near Saratoga Springs, UT

“Unique Auto Body in Saratoga Springs, Utah is by far one of the best auto body shops in Utah County...possibly in Utah! Not only are the fair in their pricing and dealings with the customer, but they take the extra time to ensure I know exactly the steps being taken to repair my vehicle. Even though insurance was taking care of the repair, they took the time to inform me of any additional repairs needed.

The work that they did to my F-150 truck was quite extensive - and I can usually find some minor detail that was overlooked (when I've had repairs done at other locations, that is...). I received my truck back 1-month ago and I have yet to find even a single flaw or detail that was overlooked! This place is by far the best auto repair shop around!”

“Super outstanding service! I was in need of a Van they got me in with one last minute and were super quick and helpful getting me in the van quickly and on the road! Wonderful customer service and help! Thank you”

“Great customer service. Everyone I interracted with was polite and helpful. They were flexible with my request to extend the rental dates, as well as renting and returning at the time of day that worked best for me. Vehicle was clean and in good repair.”

“Shout out to Alec Jensen who treated me like gold and got me in and out quickly before a family vacation! He prioritizes the customer experience. We’ll be using this location again!”

“James Murray in American Fork was THE bright spot in a very challenging Budget Car Rental situation. I originally rented at the Provo airport, but wound up with a sporty sedan that sat too low to the ground for my 84 year old disabled dad traveling with me. After 3 days, I returned to Provo to see about swapping it for something a little higher off the ground, but the agent would not work with me. If I wanted to swap cars, I would need to pay an additional $400 for the remaining 3 days in a larger vehicle. I showed the agent I could rent the same larger vehicle he was offering, for half the price on the Budget website a few miles up the road. The agent wouldn't budge, so I returned the sedan early and ran up to the Orem location where I had reserved a larger car online. Upon arrival in Orem, the agent said they were sold out, even though they had given me a confirmation number. Her solution was to send me to Enterprise across the street. I had to ask her to find me another Budget location with availability. After being bounced around with no help, I landed in front of James Murray at the American Fork Budget Car Rental. Not only did he empathize with my TERRIBLE experience at the airport, he offered a free upgrade to an even larger car that would be easier for my elderly parents to get in and out of. James was so friendly, kind, and understanding. He exceeded all my expectations. James Murray at Budget Car Rental in American Fork, Utah is a SUPERSTAR!”

“Ok… where to begin. First off this was my first time renting a car. I went online and selected under lehi because that’s close to where I was dropping off my own vehicle to be fixed. I arrived at hertz and right off noticed there really wasn’t many rental cars considering when I booked online under that location there were tons. I got inside and spoke to who I believe introduced himself as Dan . Now the process to get your car is very easy and painless which I liked. I had an employee discount through my company but he said he found me a lower rate because my car was in the shop. Now here is where the problem starts… he says he doesn’t have a mid sedan and tells me I’m getting an upgrade. I get a BMW X1 and Im happier than Christmas morning. He goes out takes pics and looks at mileage, does NOT check the inside settings at all. I drive away and after 15 min in the car I realize I can see my breath and the heat setting is not working. I have a 18 month old In the car and he’s freezing . I call the hertz agent and tell him the heat is not working. He tells me to Google it … I tell him sure I will toverify I’m not an idiot and don’t know hot from cold. Still not working . I called hertz again and politely ask if I can return the car for something with heat he states we are closing and there are no other options. Minutes later a complete blizzard hits. There’s no auto defrost so I can’t see out of my front window to drive . Somehow by the grace of god and 5 mph and my head out the window I make it to my place. At this point I’m locked out of my house when I realize my house key is with the auto shop in af so the only way to get in is to drive back to the auto shop without heat or auto defrost it’s not happening. So I call hertz and am transferred 20 times until I get roadside assistance . The agent takes an hour to process this call then tells me a tow truck will be there in 60 min I get the text it says 120 min…. I have my brother coming to get me so I can get my baby to safety . They tell me I can’t leave I have to wait in or by the car with no heat. My brother gets there and we both call to see where the tow truck is after the time has passed. Well the tow truck driver canceled the tow because of weather go figure and I got no information on this. So I waited for nothing. They said they could get me a replacement but I would have to drive to Provo in the blizzard or Uber . The next day the car is picked up. 4 days later I receive a call .. from hertz in lehi telling me they need the car returned? After explaining the whole story to her I find out she is a manager from the saltlake store place at the lehi one to help the store since it’s struggling … makes since. She is awesome and great and within 10 min I receive my money back. It’s because of her I even continue to use hertz because this situation before her left me not ever wanting to return. I appreciate her just taking the time to listen and rectify the issue .”