Inability to listen to a simple banking question. The answer did not remotely answer the question asked. I went to my home branch after this visit and immediately was understood.
August 2023
Branch manager Eric is an attentive, smart, problem solver. I’m not easy to de-escalate, but he did it smoothly. Wells Fargo should thank him!!!
August 2022
I have paid money for the service, but have not gotten what was expected and promised. They would were not willing to correct their mistake at their expense.
