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“I recently purchased a 2024 Rolex GMT Master II Batman (grey market). I took my watch to Official Time for an authenticity and appraisal service and could not be happier with the level of service that I received. I was in-and-out within 20 minutes. More importantly, I left with a peace of mind. While Leo was doing his checks, we got to chat a bit and it is more than apparent how knowledgeable he is when it comes to watches. It was also clear that he has a genuine passion for what he does.
I will absolutely be returning to Leo with my Rolex Submariner for its scheduled service this coming year.”
“My experience with Sierra West has been great! Service was friendly and accommodating. I got a custom ring and we came back for my fiancés wedding band. Totally recommend!”
10:00 AM - 3:00 PM
9298 500 W, Sandy
Watches
“I had a couple of issues with my Invicta watch. Since I did not hear back from another representative, upon a second call, Erica, one of the Customer Care Representatives from the Lowen Watch Group, was able to swiftly address and resolve my repair order. Erica's professionalism, patience, competence, understanding, courtesy, and friendliness aided in furthering my repair-order in an acceptable fashion. Thank you, Erica! I look forward to wearing my exquisite, working Invicta watch once again, soon.”
“Because Löwen was kind enough to let me know the name of my watch's battery that I lost, as they seem to be the one company in America entrusted with this information for Wenger watches, I am leaving them a 5 star review. Thank you Löwen for being helpful and of service.”
10:00 AM - 3:00 PM
9298 S 500 W, Sandy
Watches
“Today I called CS and got Julian Heinecke as a CS representative. What a professional, courteous breath of fresh air.
Now a days, people don't take pride in their position as a CS representative, however, Julian was a stellar CS rep. When he couldn't answer my question, he took the time to look it up or ask a supervisor for the answer, you just don't get people to go the extra mile anymore.
Listen to our call 5/29 approx 1:35PST... his handling of my situation should be played at a leadership meeting as well as an educational tip for other or new CS reps at their trainings.
Thank you Julian.”
Watches
Watches
Watches
Watches
“This was the Easiest decision to make when buying necklace and earrings for a birthday for my partner. She was very very good. Her name was Simeon and she was very, very helpful and showing me all different kinds since I was not sure what to buy and she made sure it was wrapped very exquisite. I want to thank you Simeon and I will be back to see you when I need another one, thank you.”