-
February 2024 by Wendy Roberts
Since remodeling the store and moving the pharmacy about a year ago the pharmacy staff has gone from average to outstanding! No more waiting forever to pickup prescriptions. Pharmacy staff that is friendly, polite and fast!
-
January 2024 by Erin C.
I was at the Mustang Walmart supercenter on Tuesday the 16th around 2 PM with my granddaughters while shopping a black man walked by us with his pants, literally down behind his knees with the front of himself exposed. Through all of the holes in his underwear. As we Went through the self check out he came up behind us and went to the one next to us. Win. I noticed he was staying in there. I moved my youngest granddaughter to the other side of me and told her to look the other direction, and then went to a Person at the checkout and told her that he needs to be reported to the manager immediately because he was literally exposed. She completely understood and said that she was going to the manager in which she did. When she came back, she had told me that the manager was in the office doing a bank balance . So obviously, the safety and the integrity of his customers did not matter. We tried to tell our children and grandchildren the dangers of people like this. However, when the manager of a huge chain store does not give a damn about their customer safety that's when I will no longer ever shop at this Walmart again . I'll take my business over to crest groceries.
-
November 2023 by Michael H.
This is a great location. We usually try to go here instead of the Walmart on Union in Midvale. This is a larger store than Midvale's and tends to have what we wanted as is not the case at Midvale location. Nice and clean and I use the Walmart phone app to find products as that sometimes are difficult to find what we need.
-
September 2023 by Wendy Terry
WOW, i have been coming here for years. This pharmacy has really stepped up their game. Mary Ann went above and beyond with excellent customer service today. Impressive. Also the pharmacist was extremely friendly. I will also add because of Mary Ann's suggestion i got both my flu shot and shingles. I have a real bad phobia of shots and the gentleman that gave me the shots, I think his name was Raven was amazing. He definitely gave me the best, didn't feel a thing, shots i have ever had. I am 66 yrs old so i have had a few shots in my life. Great job in there. I also just moved all my prescriptions from Smith's to this Walmart.
-
September 2023 by Alan Oyanadel
Drivethrue open 8bminutes late , the lady there at the pharmacy give horrible customer services, sounds super grumpy to people with accents..not good ..feel very uncomfortable..I will definitely talk to manager about this .. is unacceptable
-
July 2023 by Ang W
FYI, they close for lunch! Should still have someone available for pick-ups!
-
May 2023 by Pedro Sandoval
You will feel lucky if you get Sarah to help you out. Seriously thank you.
-
May 2023 by Alexandra M.
I bought a bike and did site to store pickup since they were the only location that showed it in stock. When we picked up, the store associate told us a bolt was loose and to tighten it at home. When we got it home, we noticed it had many issues; including rusted metal, dents, scratches, missing paint, broken reflectors, etc. This bike was not advertised as a return or used, it was supposed to be new from the store. I called and asked to speak with a manager to see what we could do, and waited over 10 minutes on hold with no manager picking up the other line, even after the customer service associate told me someone was going to be getting on the call.
-
April 2023 by Lynn B.
Excellent Customer Service from Vic at SELF CHDCKOUT. I filled my own container with filtered water. I could not find the code to pay for it. Vic came over twice to assist me. He trained me on how to pay for it "myself" next time at self checkout. This is a SUPERSTORE...they have EVERTHING including auto tires, to swim suits, to great produce.
-
March 2023 by Jack Davison
Someone in charge of keeping meds in stock here is failing miserably. People can't go without their scripts days and days on end because " we waiting for them to come in" by the time they get in they have 4 days of back orders and they are out again. Horrible management. You are a pharmacy. When a customer drops off an order you shouldn't have to wait 5 days for the shipment to come in. Do better!
-
January 2023 by Linds B.
Worst Walmart around. Went there today to find something, said it was in stock but when we got there, all of the shelves were a mess and not stocked what so ever. We walked around the entire store 4 times and couldn't find a single worker. Found a person wearing a Walmart shirt and asked if he could ask us, told us he was off of the clock and walked away. Went to the registers and the lady told us her lane was closed before I could even talk. Asked for help and told her that there was no workers. She looked at her phone and said if we go over there someone would help. Went back to the department that we were needing help at, and no one was there. After 15 minutes we finally found another worker just talking to the guy who was "off of the clock" asked for help. She just told us the isle it was on. I tried to explain that we have been looking in that isle and it's not there but online it shows it was in stock. She then called Anna over the intercom, waited for 10 minutes. No one came. The lady that was "helping" us just went back talking to the "off the clock" worker. Worst customer service I have ever experienced. Don't keep a store open if you don't have workers that do their job, and that don't have common sense when it comes to customer service.
-
November 2022 by Desirae Dodge
Filled a prescription for my son here on Friday, the pharmacist didn't even tell me but they couldn't fill the full prescription. Got home and realized there was only one bottle in the bag, called and was then told about the shortage of medicine. They told me they would definitely have more on Monday and I would not be charged again. Monday rolls around and I don't hear anything, I call Tuesday morning and I'm told they're expecting the medicine any minute and they would text me when it's ready. At 5 o'clock I call again just to be told they wouldn't have the medicine until Wednesday but my son only had enough to last to Tuesday night meaning he would miss his dose Wednesday morning if I continued to wait. Pharmacist then tells me maybe I should just call around to find the medicine somewhere else. And of course after the prescription was transferred to a different pharmacy I had to pay again. Wish they would've saved me the headache (and money!) and just told me they couldn't fill it to begin with.
-
November 2022 by Evan Madsen
Nice employees, prescription ready on time but waited an hour for the COVID Bivalent, flu and shingles vaccinations. I was first in line yet they kept on taking other people in front of me which was annoying so it probably would’ve taken longer if I had to push the issue so I’d come first.
-
November 2022 by Angel Ransdell
I used to love this pharmacy but, after trying to fill my kids prescription 5 times after it was due to be refilled I kept getting the there's nothing here, oh its insurances fault..anything too try directing the focus from the fact that they just don't have my child's medicine. I will not be using this pharmacy again and I will be contacting corporate on the matter.
-
October 2022 by Tate M.
I want people to know if this HORRENDOUS customer service experience i had. Don't support this walmart!! i was trying to checkout and had quite a few items and i didn't want to do self check out because it always has issues and takes too long. so i get in a line (21) there was already like 5 people in and the only other lane open had a bunch of people as well. they're definekty needs to be more lanes open! the lady then just points up at to me. and says nothing. i did not understand. then just looked at me pointed up at the sign and then to the row next to us, that literally had a HUGE line now. I get that lanes close but she was SO rude about it. it was super unprofessional and she could have a least said something!! instead of just rudely pointing. i was kinda appalled. so then i had to go to the self checkout(while the lady from the cashier just stared me down-like what!! pay attention to your lane!!) which i absolutely did not want to do in the first place because i had huge items and it would be very difficult for me to do myself. so of course the self checkout had an issue and was "calling for assistance" except NO ONE was there! it was ridiculous. i had to move all my stuff to another lane and redo everything because no one came!! where are the workers?? then after that i look back at the line i tried to checkout in and that cashier had let other people in the line after telling us no. WHAT?? i don't understand her doing that for no reason-especially having people still get in the line. I felt SO discriminated. then on top of that, the guy at the front doors was acting like i was trying to shoplift!! I am SO OFFENDED ABOUT THIS. i did NOTHING for him to assume this and he was extremely rude and SO unprofessional. then he proceeded to follow me to customer service. I am truly just appalled at how horrific my experience was at this walmart and how it was multiple people who made it so horrible. that says a lot to me about the management. something is just not right. it truly made me feel awful for the rest of the day. being discriminated, having a horrible checkout experience where i was told to do it myself and then having NO ONE at the self checkout to assist when it was needed! truly appalled at this experience. how can you get away with this as a company?? I left in tears and feel so sick about this. How are they continually treating customers like this!? It may seem dramatic but the way the employees made me feel was SO BAD i think i will be reeling from this for DAYS!! THEY SHOULD BE SO ASHAMED!! This is not how people should be treated!!
