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December 2023 by David Shackelford
Their FedEx dropoff counter refused to tape on my shipping label, despite having a tape gun sitting right on the counter. Ridiculous!!!
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December 2023 by ian “TYRANTofTYLENOL”
Around these parts I’m known as the Tyrant of Tylenol. You do the math.
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November 2023 by Mc J
Had vaccinations this morning. Found the employees at the pharmacy very helpful, courteous and speedy.
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September 2023 by Barbara Good
Waited for just over 30 minutes at drive-thru. For 10 of those minutes I was at the window and never acknowledged. Left without meds; had appointment. Ridiculous
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June 2023 by T F.
Wish I could give 0 stars. Waited in line 10 minutes or so, only to have the pharmacist close the window in my face. Sorry lunch time. Nobody behind me and I was in line prior to lunch break. Tried to tell them it wasn't regular refill, but that I needed anti-nausea meds (actively throwing up) and pain meds for my child who just had oral surgery. Didn't care. Come back later.I get that you need a break, but you don't cut off people already in line. What kind of customer service is that? Had doctor call in prescriptions to Smiths.
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June 2023 by Steve Wyman
Always slow as molasses
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March 2023 by Andrew Drage
How do you talk to a human on the phone???
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February 2023 by Dan Honneyman
no issues, always quick with our family Px
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January 2023 by Google user
Get yourprescriptions anywhere else. The automatic refill system is a waste of time, they call you and say it’s ready, but it’s not. So you waste time driving over and sitting in line just to be invited to come back and wait in line. Or you call for a refill because the auto refill system failed again and you find out that they didn’t even stock your medicine and you have to find someone else who does or wait days for a special delivery of something they knew in advance you would need filled. I will be looking to change my pharmacy even though I will have to choose a less convenient option.
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January 2023 by James Montalvo
Get yourprescriptions anywhere else. The automatic refill system is a waste of time, they call you and say it’s ready, but it’s not. So you waste time driving over and sitting in line just to be invited to come back and wait in line. Or you call for a refill because the auto refill system failed again and you find out that they didn’t even stock your medicine and you have to find someone else who does or wait days for a special delivery of something they knew in advance you would need filled. I will be looking to change my pharmacy even though I will have to choose a less convenient option.
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January 2023 by Cynthia Pergrossi
So much is wrong with this pharmacy. They have high turn around with their employees. They run out of the medicine my child needs regularly. They don't answer the phone. They fill prescriptions incorrectly which causes delays to correct, over and over again each month, month after month.
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August 2022 by Trevor S.
Do not under any circumstances do an online pickup order at this location. The staff will not complete the order in a timely manner, and the customer service when things go wrong with an online order is entirely unhelpful. Store Policy prevents the staff from providing effective customer service or completing an order whenever anything goes wrong with the system, which is not the staff's fault, but regardless makes ordering from this store a terrible user experience. If you need to order online or are in a rush, take your business somewhere that is actually capable of completing online orders, and won't waste hours and hours of your time for meaningless bureaucratic reasons.
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June 2022 by Amber Simpson
The young gentleman behind the counter was patient and efficient. Wonderful manners and very kind.Pleasant pickup experience.
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March 2022 by Dallin Steed
Dave, the pharmacy manager, has given me a hard time on multiple occasions when trying to obtain my prescriptions. He has been accusatory and unhelpful, and overall unprofessional. I don’t feel like I’m able to have a conversation about specifics regarding fills or fill policies, have received very inconsistent information, and these experiences have left me extremely dissatisfied. I would strongly recommend filling elsewhere, where you can be treated more like a human being.
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March 2022 by eric myers
“Your prescription is 390 will be ready in three hours but then your deductible will be met and for the rest of the year you’ll pay 80 per prescription” they never sent the payment to my insurance company so now I have to take it to a different pharmacy and pay 390 again. Robbery. worst pharmacy in existence it’s like taking a road test from a cop. Go anywhere else.
