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February 2024 by Brytt Christensen
I wouldn’t recommend. They did fix the issue but the communication was bad, they didn’t check with me before proceeding with the repairs regarding the price and the guy operating it got mad because I called him twice throughout the day to check on the status of the vehicle.Also wonder if they overcharged me just to put a car pan back on.
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February 2024 by Paul Nauta
Great, efficient service. Rolf and Mark are terrific to work with. I had three transmission flushed, and fluid filter and gasket replaced on my daughter’s 2011 Nissan Altima. I think they are thorough and do a good job respective to the get’em in and out quick as you can serviced.
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January 2024 by Danny R.
Don't take your car here ...they did me wrong..replaced my transmission but trans coolant line leaked in coolant and they only made sure transmission was fine ..they advertise they do coolant systems so you would think coolant flush since they flushed the just recent installed transmission kiz coolant was in that too.. but they sent me away without it any like it wasn't a big deal all this after I asked them why didn't they ask me if big o can flush coolant tainted with trans fluid just like they asked me if they can send to BIG o when they did my alignment ..makes no sense but I have researched BBB website and they I REPEAT THEY ARE NOT ACREDITED BY THE BBB however advertises they are BEWARE THEY WILL TAKE ADVANTAGE OF YOUR WALLET and then ask why are you not happy ...will take this as far as I can and expose this no integrity company and will repeatedly update all.my reviews I'm posting for the Transmission City & Auto care Sandy Utah
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January 2024 by Chris Richmond
Amazing customer service and very fast and efficient. Also VERY fair priced!
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January 2024 by Danny R
☆☆☆Don't take your vehicle here they did me dirty and now I have blown head gaskets bad water pump and bad starter but besides ..They should have had flushed my coolant system but left transmission fluid in it and said they don't do radiator flushes but will send to BIG O who does them flushes to do alignments in which all they had to say is can we send there to flush it like they asked me when alignment needed to be done.. if I could give ZERO STARS I would ..Filing a complaint to BBB also kuz they didn't try to help me they just wanted the $$$$$$ ..I would have more respect if they beat me up and robbed me rather than how this turned out BE CAREFUL!!!!
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January 2024 by Jeff Anderson
Great place to take your vehicle to be repaired.
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December 2023 by John Slusser Inc.
Very knowledgeable and reliable service!The owners Rolf and Mark are great!
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November 2023 by Frank Underwood79
Do not go here!!! Paid them to rebuild the transmission on my 97 gmc dually. Vehicle had 167K on it. They claimed that the rebuild would be better than new, good for 150k+ miles. Came with a 36 month/36K warranty. Was a vehicle I rarely drove and I only put 5K miles on it. About 5 years later the vehicle had 172K and the transmission would not go into final gear. I brought it in and they recommended a transmission rebuild! I said "Guess what- you rebuilt it 5K miles ago!" I don't think they realized that.Anyways, Rolf said it was out of warranty and they wouldn't do anything. We went around in circles and Rolf wouldn't do or cover anything. He told me to my face that he was fine with his rebuilt transmission that I paid thousands of dollars for only lasting 5k, and that it was 2 years out of his warranty.Now at 35k on their rebuilt transmission it has finally died. My current mechanic thinks that it was never rebuilt in first place judging by the exterior condition. He thinks they put in a used one. At best, Transmission City does not stand by their shoddy work. At worst, they are fraudulent and ripping people off. Do not waste your money here.
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October 2023 by Andrew Glenn
At another transmission shop, I was quoted $5,500 to replace my transmission. I wanted a second opinion so I took my car here. Rolf talked to me like a friend, not just another customer. Come to find the problem was small and my transmission was perfectly fine! No new transmission needed. Saved me thousands and thousand while explaining it well. Thanks for the honesty and for a working car!
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September 2023 by Taylor Barton
Super professional, kind, honest technicians. Gave me lots of options of what they could do to fix my car and the timeline.
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August 2023 by Jaime W.
Rolf is honest and very good at explaining everything. I plan to have this be the place I take my car from now on.
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August 2023 by Kym Christensen
Wonderful experience!! We broke down during rush hour traffic and called Transmission City 15 minutes before they were supposed to close for the day. They were so so helpful and arranged a tow truck for us. They were able to identify the problem and repair it within a few days. I would definitely recommend them to anyone who needs automotive repair work done. Quick, professional, and affordable. We were very impressed by the service we received from Transmission City.
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June 2023 by Kauika Taufa
Ralf is a knowledgeable man. He has helped us so much. And laid all of our options on the table for us to make an informed decision.
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March 2023 by Garett Christopher
I needed to repair a Nissan factory defect that allowed coolant fluid to leak into the transmission.They were friendly and quick. It took about 3 days and around $4000 to rebuild the transmission.Just shy of 3 years later, my reverse begins to fail. I took it back to Transmission City. They warranty the transmission for 1 year, while most offer only 6 months. Even so, they recommended rebuilding the transmission again and gave me the best pricing. But with inflation it would be closer to $5K.I simply couldn't afford to do so. Even if I could, it's completely impractical to be rebuilding the transmissions every 3 years.Service: Transmission repair
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January 2023 by Aubrey Schwieger
Transmission city is always leaving me satisfied with their customer service and quality of work. Rolf has made me a lifetime customer of these guys, and I’ll never not recommend their services. From brakes to transmission work they’ve got ya. :)
