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August 2024 by Sarah Brace
We have had nothing but good experiences with Storage Etc in Sandy! Tyra is absolutely amazing and so kind and helpful! The storage unit and lot is clean and well cared for. I would definitely use Storage Etc again when I need a good storage unit!
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July 2024 by Dezzy
Great place to store your stuff! Great manager. I recommend this place!
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June 2024 by Stephen and Katie Ascencios
Tyra was consistently professional, knowledgeable and responsive throughout my experience with Storage Etc. She is always available and quickly to return calls or emails. The facility was cleanly, well maintained and very easy to access anytime , and it's conveniently located right off of the freeway. The prices are great and Tyra, the manager explained all of my options and was very personable. I would definitely recommend Storage Etc. There are a lot of different options and sizes for storage and she explained everything in detail. She made my experience very easy. Thank you Tyra!
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May 2024 by Melissa Miller
This place is so convenient, the maintenance guy is amazing!! Continues to work on the place always making it better !!! He’s also super amazing!!!
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May 2024 by Michael Braden
I just wanted to say how amazing and positive my experience was with Storage Etc and especially the A++ level of customer service I received from Tyra who works at the facility. She made everything the whole process run so smooth. Thank you again Tyra, your service is outstanding and greatly appreciated.
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May 2024 by Toktam Etlaet
My move in was great! The manager was helpful and the golf cart ride was fun! Easy access, access hours are great and I would totally recommend!
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May 2024 by Troy Crompton
I took the time to do the review because I was sorely disappointed with how this company was running. The new manager has turned this place around and the place looks great. My faith in humanity has been reatored
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April 2024 by Richard Hemma
Storage Etc., Sandy staff is unprofessional and practices harassing collection policies. They incessantly send emails, texts, and calls reminding customers that payment is due by the 10. If you are late the cycle repeats itself repeatedly resulting in multiple texts, calls, emails advising that you're late, a fee applies and other fees will be charged in the form of a "pre lien."
They do not maintain the facility or weather proof your storage door equaling dirt all over your belongings along with moisture from the weather. The doors are not sealed properly. When I informed them of the issue with my locker their reply was that if they have time they'll look into it. That was 1 year ago. Utah Attorney General’s office advised as well as YELP, BBB, and Storage Etc., Corporate Office of which has refused to respond. Poor customer service illegal collection practices. Whether the previous manager left you in a situation where you have to collect past due or not (of which I am not past due), You should treat your customers with more respect, first of all by by not sharing your reasoning for harassment, secondly I don’t care that you can only put so many characters in a text, third reach out and explain policy/management changes so long term customers can understand instead of just assuming every customer is not paying.
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April 2024 by Sandy Fields
We just moved in last week and Tyra was great! She showed us multiple size units so we could decide what we needed, the place is clean and secure with cameras and right off the freeway. The customer service was great start to end. Thanks Tyra!
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January 2024 by Justice “Rebecca” Benjamin
I like this location because it's right off of the fwy and makes for easy access. The property is clean and the manager is so helpful and welcoming. You can tell she really cares about her work.
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January 2024 by Brenda Sharp
I became a new tenant there, and I was truly impressed by the manager! She was beyond helpful in explaining every detail of the policies, and went above and beyond in helping me get settled, and explaining all the details of the contract and the rules couldn’t have been more helpful and friendly. I have recommended this facility to everyone that has asked me about storage. This lady deserves kudos!!!!
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December 2023 by Ison Worthington
Convenient location. Clean and secure facilities. Management was very helpful in discussing option and units available to ensure my needs were met at the right price. Best value around in my opinion!
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December 2023 by Wendi Tarver
I am a New tenant here. My experience was great! The manager was so friendly and professional. She showed us multiple units upon our request and walked us through everything. Moved in the same day.. well and very clean.. I almost wanted to live there myself ha ha.. 5 stars
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November 2023 by Ty Ty
Good pricing deals, the property is kept clean, there are security cameras and the access hours are great.
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November 2023 by Darkhan Sarsekeyev
Tyra is the BEST of the BEST. Always helpful. You’re our Magic Wand.
