Security Service Federal Credit Union (SSFCU) has been serving members since 1956, offering a range of financial solutions to meet everyday needs. Members appreciate the friendly and professional staff, who provide great customer service and a personal touch that makes clients feel valued. The branch locations, including the Sandy branch, are known for their helpful staff who go above and beyond to assist with various banking needs, from checking accounts and car loans to investments and HELOCs. Many members highlight the outstanding service from branch managers and staff, with some noting quick and efficient processes, such as auto loans completed in just 15 minutes. The credit union is recognized for its knowledgeable team and dedication to resolving issues, even when problems arise, demonstrating a genuine commitment to members' satisfaction. While some members have experienced challenges, such as system errors affecting payments and credit scores, the staff’s willingness to address concerns and provide resources has been noted positively. Overall, SSFCU is seen as a trustworthy and caring financial institution that offers a variety of products, including 24/7 ID theft protection, dark web monitoring, mobile coverage, and cashback or rewards credit cards. Their focus on member service and community support makes them a recommended choice for those seeking a reliable credit union.
Shawn at SSFCU is fantastic to work with. Everyone there is so professional and on top of it. I just signed on an auto loan and I truly was in and out in 15 minutes. They are head and shoulders above other credit unions in terms of knowledge and customer experience.
June 2025
I couldn’t be more pleased with the quality of service you’ll find here with their staff. I would highly recommend giving them an opportunity. I really appreciate their efforts !
May 2025
Great costumer service. They were great, kind and helped me get my things in order after I lost my wallet.
