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March 2024 by EXODUS Ride Shop
I was in here with my brother picking up some things that we needed and one of the employees gretted us and as we were minding our business they kept laughing at us. They also kept looking at us suspiciously as if I was going to steal something and I also caught how they would ask other customers if they needed anything when I asked where this was they didn’t take me to where it was like they would to the others one of them only told me “it’s right in the middle” like where the hell am I going to find it in the middle? And I was not of the same I guess race as everyone else that the employees seemed very racist towards me and my brother. I did not feel comfortable knowing there was someone snooping around at me and my family.
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February 2024 by Halley Valente
Got to the store 15 minutes before closing. And they greeted us by letting us know they were closing in 10 minutes. We knew exactly what we were getting and were out the doors by 7:55. In the ,maybe, 10 minutes we were there we were told 3 times when they would be closing, as if they were timing us. The two staff working were extremely rude. There were other people in the store as well, and I didn’t hear them speak to anyone else this way. I asked before checking out if they could break a $100, and they said only if I spent $50. I gathered approximately 49.68 in products, and they told me I needed to get more. At this point I ended up walking out, because I felt so uncomfortable, unwelcome and rushed. I truly felt from start to finish these two women simply didn’t want to help us, and chose to treat us poorly because of it. From open to close staff should be friendly and willing to work, as that is the whole reason they are there being paid. I left my supplies on the counter and will be spending my money else where. I was there, I was willing to spend money and work with them cause I understand cash isn’t as common but this shouldn’t be an issue for larger retailers. There’s a point where you have to walk away. Poor customer service will result in Sally’s losing two once faithful customers.
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January 2024 by Nunya Bizness
I've been to several Sally Beauty stores throughout Utah and the Sandy store is my favorite! Clean, organized and easy to find what I need and extras! The staff are friendly, knowledgeable and helpful! I highly recommend shopping here.
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August 2023 by Melissa L.
Don't bother trying to use the two hour delivery option from this store. Placed an order only to have it cancelled. I called in and was told I placed the order while their system was updating stock. I placed the order the next day as instructed only to have to cancelled again. Pretty sure that the employees here just don't want to pull the order. What a complete waste of my time!! I'll shop elsewhere from here on out!
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June 2023 by Erika Moreno
You can find everything for hairdressing, excellent!
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October 2022 by RayRay Bullock
This store always has the nicest staff and knowledgeable staff. Always clean and inviting!
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September 2022 by gg
The girl there was very helpful but recommended me a permanent hair dye (could have actually been the developer tho, idk) that only lasted a month and made half my hair fall out. I don't remember what it was but the developer had a semi clear bottle with a cornflower (light purpleish blue) lable, I think it was level 20 or 30 which was recommended to me and I followed the directions exactly.
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July 2022 by Lissa Miller
Went to this location to pick up some hair supplies using my friends code/number. She is a manager/district employee with sally and always lets me use her code. The employee that was working at around 2:30 on 7/27 (had a lot of tattoos) was extremely rude to me immediately after walking in, did not once ask if I needed anything or greet me, and when I checked out she was very blunt with “clearly you’re not her so you’re not using her code” and I ended up just returning things and walking out.I have not ONCE been treated this way at any Sally’s or have had any trouble using my friend’s code to buy hair supplies. I’ve spent thousands with Sally’s and will continue to do so, just not at this location. I ended up just going to a different Sally and had a great experience. Don’t waste your time with this location, they will treat you like dirt because that’s all you are to them.
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April 2022 by Jilian “Jil” Tester
Always helpful employees and management. I'll be coming here for all my hair care needs and supplies, and also recommending to everyone who's looking for the same!
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April 2022 by Madi’s Pretty Cool
the store is so clean and organized and the staff are so kind ! they always greet me when i come in and ask if i need help finding anything, they’re always so helpful when finding products for my hair, and they always make me feel welcome and comfortable. my hair routine has completely changed with their help and i love it so much. highly recommend this location.
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April 2022 by Jilian Tester
Always helpful employees and management. I'll be coming here for all my hair care needs and supplies, and also recommending to everyone who's looking for the same!
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April 2022 by Madeline Schuman
What happened to this place?? ?It's run by children. However a child might be of more help than these people ?
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August 2021 by Dylan Dougherty
I went here today and asked for a bottle of black hair dye and one of your workers gave me a bottle of volume 10 developer, which I learned lightens hair. Now I'm at home with even lighter hair and I'm never coming to this store again
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July 2021 by Kamber Marie
Very clean with kind and helpful staff!!
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March 2021 by Clair B.
Worst place in the world!!!! Was looking for an eyebrow dye or an eyebrow tint, they don't have it there and didn't want to sell me anything else. Told me this in such an aggressive way and very aggressive manner. Recommend you go somewhere else. this was the worst customer service I have ever experienced in my life!
