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April 2024 by CLSH
Showed up to our house to replace the Windshields. Did a great job. One car had rust arround the edges. He sanded it down and put primer over it, to keep it from getting worse and leaking.
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March 2024 by Chase Petrey
Horrific experience - I had a chip repaired that is now split just a few weeks later into an entire windshield crack. I've tried calling these guys and it just rings and rings no one ever answers. Also the website area where a warranty claim can be lodged is 'down'
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January 2024 by Arlen Jiacoletti
Pretty good services, and the car looks great ?
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December 2023 by Joshua McAlister
In and out with rock chip repair in 15 minutes. Appointment made just hours before.
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December 2023 by Mr. Cooper
technician scratch the area around the glass. i do not recommend this shop. they told me to take time out of my day from work to bring the car so they can see the damage? i guess they think i don’t work. i do not recommend this shop. i had to get car insurance involved so they would fix my car
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December 2023 by Christopher Bernard
Great Experience. Drop off my car at 10 was done by 11:15. Lady at the front desk was very nice. appreciate all the technicians would highly recommend.
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October 2023 by Kristi Roldan
Got 2 rock chips repaired on the 20th. Covered by my insurance so everything was great. They sent me multiple texts asking for a review and boy am I glad I waited because they did NOT do a quality job. Both chips were still visible when I left that appointment so I questioned it. The tech tells me - Don't worry. It's normal for them to be visible but I assure you they are stable AND they are under warranty so you don't have to worry. I even have a text message from them that reads "Here are a few reminders: Remember your chips, or cracks will still be visible, but rest assured your repair is properly sealed" and refers again to the warranty. 9 days later -- normal road driving and boom...the "properly sealed" chip turns into a crack. Call them the next day and they said okay we'll refund your insurance company their money, but now we'll need $500 dollars from you to replace the windshield. So I guess the warranty only protects their partner who sent me to them and not the customer at all. I asked them what about the warranty and they said Oh well you were told at your appointment that it COULD crack. To which I said Absolutely not - in fact I was told the complete opposite.Their only response was well it can. So how is that a warranty?Next time I'll go somewhere else who isn't in bed with my insurance company so they will ACTUALLY repair the chip and not just pretend to so a week later there is a crack that I have to pay for.Go literally ANYWHERE else.
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August 2023 by Keith Thompson
BEWARE. I took my car in for a very small rock chip repair but the only thing they did was crack my windshield. I guess they thought they were going to do a windshield replacement for me. Not a chance when they can't even do a small repair.
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August 2023 by Jb Nelson
Had to wait a week for an appointment. Then day of the appointment was told they couldn’t complete the work that day and would have to schedule again for a week later. Didn’t end up having work done there and wasted a week of my time. Not helpful or professional at all when trying to workout a solution.
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July 2023 by Jonathan H.
I scheduled a windshield replacement for a Jerp Grand Cherokee 2 weeks ago and was out of town and was told the part didn't arrive. They tried calling me last second to say it wasn't here and they had no idea when it would be here. Manager didn't want to come out after two times being asked to one explain why the part wasn't here. After trying to get the car here and scheduling it during my wife's test after working a night shift and then trying to get it ready for her when she wakes up, just to deal with "the car part isn't here and we don't know when it will be or if it will be" after two weeks of prep time is ridiculous. Horrible service model and no plan to get it here.
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July 2023 by The Jaxns
The worst experience I’ve ever had, was sent to this location by my insurance carrier to have my windshield replaced, my car was given back to me with it not being recalibrated, so all my safety features involving the windshield aren’t working, I’m a visitor to Utah and am heading home 600+ miles in a few days now driving my car that isn’t working the same as when I gave it to this location. I spoke to the manger who openly admitted to the safety features not working properly but still told me to drive it . I fully intend on informing all customers to stay away from this location and company . They blame their customers for their terrible results , and give no appropriate or fair solves for their damages to our vehicle. I can’t believe their lack of seriousness of the situation they put me and my family in. If my family experiences any harm while driving with the windshield they installed improperly and made us leave with, I plan to hold this location and the company responsible
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June 2023 by Daniel Meza
Had my appointment set got my car right in and it was done sooner than expected, friendly staff very professional?
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May 2023 by Jeffrey Heyman
The repair is fine. The time it took for the repair was fine. Significant disparity between the website and actual costs. They said they were out of the rain treatment even though we booked it on the website. There are more and better options for chip repair. I'll not use them again.
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May 2023 by Nicholas Dutson
What a terrible and dishonest company. They will say whatever they need to get a sale. And then when you show up for your appointment and ask for payment that was different and not agreed upon from your initial contact. They say that they will handle and speak with your insurance for you. I had to do all this for them. Not helpful from the beginning. Walked out of my appointment and will be finding another glass company for my back window. Stay away, stay very far away from Safelite in general.
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May 2023 by Kip Crawford
Great service at an affordable price!!! The staff was super friendly and very knowledgeable. I will definitely go back to this location!