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March 2024 by T
Coming here was not a great experience for me. It's been almost a year now since they "fixed" my car and I have regretted going there since. They never fully completed my car. There are still dents that should have been corrected. They broke things that they denied breaking. The headliner, and the clips on the plastics in the back. I'm very sad and it's been a struggle dealing with since. They were given several attempts to correct wrong doings. They also have a paint booth inside the shop and they leave the doors to that booth open and I'm STILL trying to remove overspray from my car. They had my car for so long, that I finally gave up giving them chances to fix it right. They are pretty nice people for sure, and I don't feel they maliciously did this stuff, I just wish they would have done better because I really just want my cat tp be perfect again.
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February 2024 by Ryan Parker
Oscar and the team at Russ’s Body Works did a great job helping us with a fender that was badly dented during a snow related accident. Their price was very competitive, their work was excellent, and they were easy to work with. I had a very positive experience at Russ’s.
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February 2024 by Derek Lawrence
Needed a bumper repair and resonator replacement after a snow-related car accident. The employee working with me, Oscar, kept in constant contact. He speedily got an estimate on the repair, the parts ordered and prepared, and the repair finished. The entire experience was fast, convenient, and overall very positive. I appreciate all the work that Oscar and the team at Russ's Body Works did to get my car back in working order.
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November 2023 by Andy Marks
My wife went to lunch with friends and left her car in the parking lot for three hours. When she walked up to it she found a nice note on the windshield, saying, "I hit a pickup truck and it may have dented your bumper (and broke the turn signal lens)". The writer left a phone number. My wife called the number, spoke with the woman, hung up, and said, "No way she dented the bumper." Fine. I called a friend with skills (Nathan) who recommended Russ's Body Works. I looked them up, and took the car in for an estimate. A day later I received their estimate via email, it seemed fair, so I accepted their bid. They said if we made a 10% deposit on the repair they would get the replacement parts, paint them, and call us back when they were ready. I took them a check. A few days later they called to say the turn signal lens was only available at a Chevy dealer, and that it was pricey. I asked them to get it from the dealer and adjust their bid. A few more days passed, they called to say we could bring it down and that the repair would take about four hours. Perfect!. They replaced the bumper and lens and it looks crisp and new. I recommend this shop to anyone with a dinged car. They do quality work and keep you informed. It's like having it done by friends with skills.
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September 2023 by Josh Cohen
Legit! Great work! They made the estimate and insurance process easy! They are honest, direct, and do incredible work! Highly recommend and trust!
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May 2023 by Brien Brockbank
Russ's was fantastic. Someone backed into our car, and we needed to get the whole front bumper of the car replaced. Russ's completed the work earlier than anticipated, and for a very fair price. I will be taking my car here again in the future!Service: Body & Trim
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March 2023 by McKenzie Allred
Very great to work with. Dealership quoted $1,100 to fully replace side mirror when only a couple of pieces needed replacement. They were willing to do just that here and save us well over $800. Got us in quickly to get us ready for a family road trip. Thanks to Chris and the team, we will be driving safely with all mirrors fully functional.Final job came in UNDER ESTIMATE! Highly recommend!
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February 2023 by Charlotte Kritscher
HIGHLY RECOMMEND! Chris and his team worked magic on my Jeep! After I hit a deer they repaired all the damage and honestly my car looks better now than when I first bought it. The work was done in a reasonable amount of time, and Chris is very friendly and helpful answering all my questions and giving me status updates. I would recommend everyone to come here for repairs, and this will be the only place I go for my car in the future. Thanks again Chris!Services: Body & Trim
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January 2023 by William B.
Russ does a great job for a fair price. He is efficient and makes things happen to get the job done right.
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December 2022 by Keegan Alfrey
Went here to get some damage fixed up I got when I was in a hit and run. These guys do amazing work, highly recommend them. Good prices and amazing customer service.
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May 2022 by GanonOnIce
Take your car here and get your body work done the right way.These guys know what they are doing, without a doubt. I have several reasons as to why I give them 5 stars.- I got a quote from a different place (top notch collision) for $1350. I got a quote from Russ's for $1800. Tai was confused as to why top notch was that cheap, so he took me into their shop and explained step by step what they're gonna do and why it's that price of $1800. The main reason is, They don't cut corners! Unless the customer goes out of their way to ask them to. These guys want their cars done right.- They bumped it down to $1600 cause they liked me.- They said it will be done in 3 days, which it was.- The previous owner did a terrible job tinting the windows that once they took off the small rear window, the glue just came right off, so he bumped it down to $1550 so I can fix that somewhere else.- Both they and I noticed a plastic piece that holds the wheel well fabric in place inside the rear bumper is missing, so they welded a replacement piece back on there for free and was just like new. (plastic welding)- They even noticed I was missing a screw for my tail light housing which made it wiggly so they put that in too.- I couldn't have had a better service, everything went smooth as possible and with extra bonuses I didn't expect.Services: Body & Trim
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April 2022 by Robert Longacre
Took my truck into their shop on Monday evening and it was fixed by Friday. They did an amazing job on my truck at an awesome price It looks brand new, I would highly recommend this body shop to anyone.Five StarsService: Body & Trim
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March 2022 by Kassi Harris
I was out getting quotes for a very minor dent on my fender preventing me from opening my door. I stopped here in between appointments because of the five star ratings & he said to just swing by. Incredible customer service and quote on the spot. Fast service. I’ll certainly be back for a big or small job. Very impressed and will gladly support this small business in the future.
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December 2021 by Dorothy O
I experienced the best customer service from Ty at Russ’s Body Shop.Ty was professional, kind, detail-oriented and very informative.Ty delivered a high quality repair on my vehicle and the job was completed sooner than expected!If I ever need auto body repair again, I will only trust Ty at Russ’s Body Shop to do the job. They are the very best!
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December 2021 by Mikey
Take your car here and get your body work done the right way.These guys know what they are doing, without a doubt. I have several reasons as to why I give them 5 stars.- I got a quote from a different place (top notch collision) for $1350. I got a quote from Russ's for $1800. Tai was confused as to why top notch was that cheap, so he took me into their shop and explained step by step what they're gonna do and why it's that price of $1800. The main reason is, They don't cut corners! Unless the customer goes out of their way to ask them to. These guys want their cars done right.- They bumped it down to $1600 cause they liked me.- They said it will be done in 3 days, which it was.- The previous owner did a terrible job tinting the windows that once they took off the small rear window, the glue just came right off, so he bumped it down to $1550 so I can fix that somewhere else.- Both they and I noticed a plastic piece that holds the wheel well fabric in place inside the rear bumper is missing, so they welded a replacement piece back on there for free and was just like new. (plastic welding)- They even noticed I was missing a screw for my tail light housing which made it wiggly so they put that in too.- I couldn't have had a better service, everything went smooth as possible and with extra bonuses I didn't expect.Services: Painting
