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October 2023 by Ben
I wish there was a 0 star button. Unprofessional, untrustworthy, may as well throw your money in the trash. Without writing a novel of how terrible of an experience I had with Ray’s “service”, I’m now out $7,000 on a car I had inspected there and Ray’s garage has proven to be the most untrustworthy and quite honestly lazy mechanic shop I’ve been to. And looks like I’m not the only one Ray’s has done this to… long story short I took a car to get a pre purchase inspection and was told by a lady at the front desk and the mechanic that did the job that the car was “in great condition, had no serious problems, would just need routine oil changes and it would be a good vehicle to buy” less than 3 WEEKS later engine misfiring and grinding noises when starting up. Took it to another shop who sent pictures of coolant leaking from the engine block with rust all around it that should’ve been caught at time of inspection and informed me there had been fluid leaking into the head gasket for far longer than a few weeks, so bad it now requires a full head gasket or engine swap (estimated $5,000+). Incredibly frustrating to pay someone to inspect a car and provide a diagnosis and to have such an outcome. AND not to mention asking multiple times at time of inspection for some kind of documentation or invoice and they have no record of it. Doubt they even looked at the car at all with how obvious it was leaking. Don’t waste your money with Ray’sPhotos provided by a mechanic at a different shop that actually does his job.
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October 2023 by Jacque Tietjen
Surprised I haven't already previously reviewed this shop considering I've been going to them for years, so here it is! They always take such good care of me. I've always felt that they were really honest with me about what actually needed to get done each time. Thank you guys for all your hard work! My husband and I are definitely loyal to your shop, we don't go anywhere else.
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August 2023 by Jake Satterfield
Ray is rude. Needs a serious attitude adjustment. He clearly doesn't believe in customer service or warning your business. Pass.Service: Tires
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May 2023 by Adalane P.
Rays garage does wonderful work at a fair price , they helped me when I needed my engine worked on and when I needed some of the hoses for my car fixed . They have wonderful employees with a caring attitude, they also helped me learn how to identify problems with my car in the future (1998 so my cars old)
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March 2023 by Shelly
Definitely will have repairs done there again! Friendly staff, fair price, work was done in a timely manner. My car drives and sounds brand new!!! Definitely will recommend
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March 2023 by Anthony Kelly
Came up here for some training and had some car problems. Staff was awesome, John was able to find the problem right away and got it fixed in a quick manner. I would definitely recommend this shop to anyone who needs auto maintenance.
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February 2023 by Sheri Williams
Highly recommend this place. They had great customer service and really good pricing. Very happy with their service.
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May 2022 by MC Outis
I had them look at my suspension air bags which leak air. I was told one of the fittings was looseand it was tightened back into place and it won’t leak anymore. But it still leaks exactly the sameas before I brought it in. Also paid them to clear my dashboard light which reads “service tiremonitor system”. Whether that meant either using a computer to bypass the dashboardnotification to clear it, or looking into the tires to find the faulty sensor to fix it, that’s what I waspaying them to do.They told me it was worked on and the codes were cleared. Of course the dashboard lightpopped up again the next day when I started up the truck, and still does every day.I called them to get a refund on the “work” that I paid them to do which wasn’t done. Naturally,the receptionist argued with me for over 5 minutes about how it’s a safety hazard to take off theTMS light off permanently, and they can’t do that. They have no reservations about charging mycredit card, but hey at least they’re keeping me safe by not fixing what I asked them to.Oh and thanks for the grease stains you left on my ceiling when you took my truck for a drivewithout asking me. Great work, bravo ?
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March 2022 by Claude Goncalves
Fast and affordable repair , Rays team replaced an alternator on my Land Rover and they did a great job , i deftly recommend it ,Service: Electrical repair
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February 2022 by Dennis Saxton
Great prices and excellent service. We drive down from Heber to have them work on our cars.
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January 2022 by Cameron Mount
This place is fantastic. Honest, stand up guy, got our car fixed up while we were on vacation. Can't speak highly enough of the service. You need a mechanic you can trust and this is the guy. I honestly hope my car breaks down the next time I'm in SLC just so I can visit him again.
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January 2022 by RYAN GARRISON
Clutch was out on my 2017 Subaru Cosstrek and they fixed that. I was concerned with the front differential because the car was making a sound in low gears turning. They did not even check that. Poor inspection! I had to fly back to get my car and drive it back to California and they give me the ok 1800 dollars later. I called them on the road and said the sound was still there. He suggested it was a fluid issue. Turns out it was the differential. The secretary apologized and said yeah that’s a big miss. The next day the owner ( I think) said hey the car was not drivable when you got here. Made up some excuses about the holidays. Just a total joke.
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January 2022 by Truman C.
Clutch was out on my 2017 and they fixed that. I was concerned about the front center differential. Car made the same sound that I reported to them on my way back home to California. This was a major miss. Repair guy said they drove the car for a short distance and did not notice it. I came home only to have to replace that as well. How do you miss this? Zero inspection. Even when I called on the road he suggested it was a fluid issue. Secretary apologized for the miss. I called back the next day and got nothing. Very disappointed.
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November 2021 by Kristin Dalke-Smith
Owner never there and the techs are overwhelmed , they lost the parts they had ordered which took longer to fix car…wouldn’t recommend them to anyone
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August 2021 by Buddy Olson
I tried to use this business but apparently they don't like to build an engine correct they wanted to use used parts and scab my 2013 2ss 1LE Camaro together with scabbed parts after sitting on the car for over a month and asking now what are we doing to it after telling them several times the engine had to come out. And it was supposed to get rebuilt