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February 2024 by Ashlyn Taylor
Sam is amazing he helped us get in and out! would 100% recommend coming here
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February 2024 by yung daggerclit
Sam is amazing and provide very high quality service, he deserves a fat raise
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February 2024 by Kat Smith
The guys were friendly, knowledgable, and kindly answered my dumb questions because I know very little about 85% of my car. The cost was also very reasonable!
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February 2024 by Emily Pavelka
I came in on a Sunday with no appointment. I knew I needed a valve stem replaced but beyond that had no idea what to ask for. Moses and Jimmy were so kind and helpful. They went above and beyond trying to help me find the right valve stem and and even though it took me two trips (entirely my own doing), we were able to get it done. Thank you so much for your help and genuine kindness!
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February 2024 by Jorge Guzman Hucar
These guys always take impeccable care of us and our vehicle. Honest, reliable, quality work. Thank you!
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February 2024 by Cindy Thompson
Sam was awesome and very helpful with the service on my vehicle.
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February 2024 by Kelly Hilton
Sam at pep boys was straight forward with the pricing.exceptional customer Service. Speedy service and job was complete as expected. Recommend for tire and alignment service . Thank you!
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February 2024 by Marco C.
Fabulous friendly service
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February 2024 by Austin Widmeier
Sam and the boys were fantastic with their customer service! My car went in for a standard emissions test and it was done within the hour which is great for a walk-in apt at a complete shop. The small problems they noticed were brought up during check out. Overall, a great experience was had here.
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February 2024 by David Bryant Jr
Jimmy was very accommodating and helpful in trying to resolve my issue. Would definitely recommend
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February 2024 by Brandon Knudsen
The best Service hands down! I haven’t felt more taken care of as a customer! Shout out to Sam Jimmy, Luis!!!!! Rockstars!
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December 2023 by Jonathan
Horrible service. I took advantage of the buy 2 get 2 free cooper tire promotion and thought I’d have them do the alignment as well. They installed the tires and quoted me near $800 more for new tie rods stating they would couldn’t do an alignment with bad tie rods. They assured me they would do a preliminary alignment to make sure it was straight in the meantime. When I went to install new tie rods myself I saw they had done nothing, no tool marks, rusty cotter pin was still intact. I thought whatever, replaced the tie rods and got an alignment done then found wheel weights fell off the truck in the garage. Called them back for another appointment for the following Friday. They then proceed to cancel my appointment saying they were too booked and bumped me to Monday, no big deal. Monday comes and when I go in they say they can’t find me on the schedule and the front desk guy acts like he can’t get me in. I see that all the mechanics aren’t doing anything with no cars in the bay and ask them to balance my tires. I come home to double check everything. Lug nuts were not torqued to spec, tires were inflated to 50 psi, and they didn’t even reinstall my cotter pins after the alignment.All in all these guys are liars, overpriced, incompetent, rude, and cause double/triple work when they could’ve done it right the first time.
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December 2023 by Karmyn Ham
I would stay away from this location at all costs!! I wish we had talked to locals first. The SM is extremely shady and his staff (specifically Miguel) is horribly rude to customers. They will lie and cheat their way through and completely disregard customers. After making reports to their corporate office, I have received the denied claim back and see the severity of their false statements and gross lies even though I have recorded proof of my statements and facts. Please avoid them and their shady business if you can! I would hate for others to be stuck in this disappointing position alongside myself and my family.
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December 2023 by Sam C
Amazing! This was the first time I’ve been here and I will be a loyal customer from here on out. Flexible, easy to work with, and the price was fair for my new tires. Appreciate all they did to help me!
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November 2023 by David Coles
Pep Boys is known for their excellent commitment to make sure the customer is satisfied with the work they perform. They will do most anything to make sure the customer is satisfied with their work. Also they honor their prices found on the internet, even when there was a slight mistake in their original calculations.