NAPA Auto Parts has a long history of providing quality auto parts and excellent service. With over 6,000 stores and 18,000 auto care centers nationwide, they connect automotive technicians, mechanics, and drivers with a wide range of parts, tools, accessories, and car care products. Customers appreciate the knowledgeable, friendly staff, with many praising specific employees for their helpfulness and expertise. The store offers a well-organized, clean environment with easy parking, including handicapped spaces, and options like Ship-to-Home and NAPA Rewards to save money. Customers have had positive experiences with product support, such as one customer’s vehicle issue quickly resolved by a staff member who fixed a shift knob problem with a vacuum hose. Others mention the store’s inventory and availability, emphasizing that NAPA is a trusted source for quality parts, especially compared to other stores. While some reviews note that staff can sometimes be less friendly or distracted, overall, NAPA Auto Parts is seen as a reliable, knowledgeable, and friendly place to get auto parts and assistance for vehicles of all types.
They had the part I was looking for and order was ready when I arrived. Quick service!
December 2024
My favorite auto parts store by far. I love the workers they are very experienced, helpful, and friendly. Nothing beats their inventory. Special thanks to Karen.
December 2024
Karen helped us and she was amazing! She was so knowledgeable and helped us get the parts we needed. Thank you Karen!!
