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October 2023 by Camille Higgins
Should have checked the ratings for this location. We were 15min late due to weather. I had done the pre-check-in online & even had my payment info done. The nurse told us we had to reschedule even though the appointment time is already set aside with our reservation. Nothing like seeing healthcare workers sit around instead of being willing to do a 10 minute health check.
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July 2023 by Savannah Nicholes
I've had nothing but good experiences with the Minute Clinic checking out my children's health problems. Most recently, I brought in my young son due to what looked like a bad skin infection from bug bites. The nurse practitioner was very thorough in checking all vitals, answering questions, and explaining what to look for should his condition worsen. We gave my son the antibiotics she prescribed and the redness and swelling was gone in a day. She did a care call 3 days later to see how he was doing and we were so impressed with the professionalism and genuine concern she showed. She even recommended he get checked out for a slight heart murmur just in case. My other son has also been treated here for an ear infection with the same care and consideration with antibiotics ready within a half hour. Thanks for helping my family be healthy and making it easy to set up an appointment within a day or so when their pediatrician is booked out 2 weeks!!
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April 2023 by Parker Jacobs
Not surprised I had a terrible experience granted this place has 1.5 stars anyways. I had to get a physical to be able to go abroad through my schooling and scheduled a “college physical” on their website. After calling 3 times to no avail in the morning to get proper details I eventually was transferred to the MinuteClinic call center. A nice gentleman told me that every MinuteClinic does abroad physicals which calmed my nerves. I drove 30 minutes from Salt Lake City to this location as my physical was due the same day. After signing in and waiting another 15 minutes Susie finally calls me into her office to immediately tell me they don’t do abroad physicals. When I tried to hand her my form to read it through she denied that request and would abruptly interrupt me. She rudely ushered me out the door and continually said “I feel for you” or “you’re wasting your time”. My understanding was Susie was a primary care physician and therefore could provide the necessary services. As a separate office told me after an hour of driving and searching is that I was correct in that assumption! I called CVS to get Susie’s name which they responded with, “physicians can’t give out their names” which is a lie as well. Granted she did call me back, but at this point it was too little too late. Susie did give me the name of another office that she knew did abroad physicals and after calling them it turns out they didn’t either. I wouldn’t trust this clinic unless you’re getting a basic sports physical for your kids, and even then I didn’t experience much professionalism or help regardless.
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March 2023 by rehman A
Was referred from a different cvs for questions about my medication and they didn’t tell me I needed a appointment which was a waste of my time and when I got there the lady was super rude, told me I need a appointment and just walks away. How am I supposed to make an appointment if your going to walk away like I’m a inconvenience to you?
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February 2023 by Kendall Thomas
site implies that there are open appointments for their minute clinic. But once you go through their online process, they tell you nothing is available. been through this several times. always disappointed. Hence the terrible reviews.come on CVS... figure it out
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February 2023 by Maryland Mataalii
This place doesn’t even deserve a star. Waste of time. I had to take time off work to come to this clinic. I stopped at 2 different locations prior and one location was temporarily closed and the other didn’t have any NPs. These locations are at 12 miles apart. Called customer service a few times and they were just unreliable and incompetent with answering my questions. Drove to this location because they told me I could walk in. Literally it was about 3pm and NO ONE was there nor was anyone waiting to be seen. When I checked into the kiosk, the time slot was unavailable and would only allow me to select the following day. When I saw a NP walking around DOING ABSOLUTELY NOTHING, I explained my situation and she completely blew me off and told me she is booked the whole day and that all rooms were filled (mind you, NO ONE IS THERE, ITS EMPTY) and she said the following day is a busy day. I told her no one is the rooms and if they were busy then why is the kiosk giving me options for the following day? She just made up an excuse and I tried to explain that I had already driven to a couple places and this was the only location the told me I could walk in to see a NP. Anyways, she was no help, unprofessional, lack of compassion and just pure lazy. Never going there again and I would listen to these bad reviews because it’s true. Terrible, they should be shut down. This is why they are NPs and not even real Physicians. Worst experience. Don’t waste your time or money OR your breath explains because they won’t listen.
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November 2022 by Shannon Childs
It took about an hour to get in but we got answers immediately. Reasonable option if you need something very basic. Strep test, Covid, flu test, vaccines etc. If it’s much more complex than that I’d go somewhere else that has more resources on hand.
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October 2022 by Christon Khong
1 hour past the scheduled appointment time and there are still other patients waiting. This ironically called a minute clinic.Less than 30 minutes before their lunch hour so I have no doubts that will add another hour of waiting.
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September 2022 by Leaf Lady
She was extremely nice and answered all my questions. Honestly the first time I didn’t have anxiety getting my blood drawn.
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July 2022 by Rosemin Stevens
The NP is not helpful at all and a liar. Was 10mins late for my child’s covid booster. Explained the situation and she says that she is expecting someone right then and tells me to reschedule for tomorrow as all slots for the day were booked. There was someone at the kiosk so I tried booking on my phone and I see all slots available till 6:15. No one else walked in. Horrible human being.
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March 2022 by Michael Zimmerman
The NP didn’t listen at all to anything I said, didn’t take a history, was exceedingly condescending. Her unprofessional nature was added to by her incompetence. She asked a question and when I answered she said the question was rhetorical. This is a joke. Complete waste of time.
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January 2022 by Shanya Perera
Made an appointment for a covid test, got the confirmation, took time off of work to be here on my lunch break with someone filling in for me. My appointment is at 1:20 p.m. Got here early and their kiosk to check in isn’t working. Knocked on the door to the testing room, no answer. Finally tried for help from a cvs employee who was ZERO help. He said they’re OUT ON LUNCH and won’t be back till 1:30 so I have to wait to even figure this out. DON’T come here if you value yourself or your time. Believe the awful reviews. Useless.
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December 2021 by Doug F
This place is a waste of time and money. She has no clue what she is doing. I had to go insta care down the street to get the proper help! All I have to daily is if your sick go to an insta care and not here!!