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November 2023 by Heathar sink
I asked for a memory foam mattress with no springs and tried one out in store. Was happy with the one in store and they said that they had a better one that was a little bit softer still with no springs that they could ship me from another store for just a little bit more.I agreed and they set the date and ordered it.I got a spring mattress with a pillow top. Not at all what I asked for.
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October 2023 by Alex Shupe
I was in the store for quite a while in order to find the bed that suited me that was in my budget, the customer service was phenomenal as well as the staff was super friendly, professional and helpful! It was a great experience, not pushy and didn’t feel like I was trying to be taken advantage of and that was a BIG plus! I was offered a bottle(s) of water during my visit which was very nice of the individual. I would state his name but I don’t do that without permission. I was taken care of and am picking up my new bed and frame tomorrow and am super excited to get some good sleep! Thank you for your excellent customer service, as well as I will be spreading the word and hopefully sending business that way! Thank you!
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October 2023 by Kristy Hammond
Therance was amazing! Very helpful and informative. I walked in for a twin mattress and walked out with an upgrade on my own mattress with the twin for free! He immediately identified a need a had and offered us a deal we couldn’t pass up, to better our sleeping situation. 11/10 employee and overall nice guy.
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October 2023 by Sheila Mioni
The sales person-Skyler-is the great! He is knowledgeable, non-pressure kinda sales person and gave us all the options to choose from. He fulfilled us with a great experience choosing between the mattresses with a chill attitude and honest insight. Recommend ?
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October 2023 by Fiorella Brenes
The guy helping us, Skyler, was so so nice! We had a great time, he answered our questions and helped us purchase just what we needed at a good price! We totally recommend!!!
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September 2023 by Grover Everett
I met with Therence this evening, and I am glad I did. He is thorough and professional. I have been online, to department stores, and other Mattress stores looking for what I need and wasn’t impressed. Not only did Therence deliver, he went above and beyond to discover what I really need and what my wife really needs. He is honest and will help you find the right sleep system regardless of price. He spent over an hour with us and helped us decide on the perfect bed AND base! Do not be afraid to to bring up this review and ask for him. He is the real deal. Thanks Therence!
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September 2023 by Nikki Schwisow, LCSW
Skylor was so helpful, patient, and knowledgeable. His assistance truly helped me narrow down my purchase. He doesn’t put pressure on, which is great because that doesn’t work for me. I can’t wait for my delivery next week!!
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September 2023 by monte garcia
Excellent customer service. Bought in June and salesman said to come back at Labor day sale and if price was lower they'd match it. Turns out the price was lower and no questions asked gave me back $250!
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September 2023 by Teresa “TJ” Ball
The staff was knowledgeable about mattresses & interested in finding the right one for me. Sales employees in other places were more interested in checking their cell phones and telling me about their prostate surgery! Wide selection of mattresses & pillows plus good sale prices with bonus products included.
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August 2023 by Jessica Mott
Kelly helped me out greatly . He took the time to explain each type of mattress as he was showing them to me. He was very professional and knowledgeable about the products. The store was clean which for me is definitely a plus. I also enjoyed the conversation during the whole process from start to finish. I'd highly recommend this store especially if your looking for good prices, good deals, and amazing customer service. Thank you Kelly so much I truly appreciate you for helping me find a comfortable mattress that I desperately needed.
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August 2023 by Randie Jones
Terence was very knowledgeable and friendly. He helped us pick the best mattress for our specific needs. He took time to share details about the mattress we purchased and he even threw in a beautiful set of sheets for the win! We’re very impressed with his attention to detail.
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July 2023 by karen rees
The best mattress buying experience ever! Terence in the Sandy, Utah store is so courteous and knowledgeable. I went in thinking of buying a specific brand and ended up buying a completely different item. I think I tested almost every bed in the store. Therence listened to my particular needs and helped me identify the bed that filled all those requirements. Thank you, thank you!
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July 2023 by Steph Murri
Kelly was an absolute pleasure to work with! He gave us an amazing deal with our limited budget. We appreciated his consideration and awesome customer service. Ask for Kelly if you need a new mattress!
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June 2023 by Jawad Hanania
It was my first time shopping for a mattress here and I wasn’t sure what to look for. I spoke with a man named Skylor and he was so helpful and kind. He helped me find the perfect mattress that was within my budget. He used Mattress Matcher as well! Overall amazing customer service and just a great guy in general! Thank you!
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June 2023 by Tomas Santana
We came in and worked with Erik Ortiz, and he was so much help! He wasn’t pushy or trying to force us to buy a bed we didn’t need. Instead he listened to us and took the time to find what suited us best. And the best part, was he was able to get us a screaming deal on a mattress and adjustable frame! My wife and I had never considered zero gravity, and he was able to demo some of our favorite mattresses in zero gravity mode which is what sold us on the frame. Erik is personable, friendly, and honest about each selection which I’ve very important in a sales person.We currently own a queen purple mattress hybrid 4 which we like, but my wife thinks is too soft and a little too small. I’m 6’1” 270lbs so I’m a big guy. So, we were in the market for a King, but thought we would branch out our options by testing other mattresses. Erik did well showing us the options that would help benefit the both of our likings. We ultimately ended up settling with a Purple hybrid 3, which is a tad more firm, and getting it in a king size with the adjustable frame. We spent about 2-3 hours in the store, and Erik was so patient with us going back and forth.Top notch place in my opinion if you’re looking for legit recommendations from high class professionals.
