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December 2023 by Amber Miller
Do not go here! I brought my daughter here to color her hair a medium brown. It ended up so dark it looked black in most lighting and she looked super washed out. She cried. It's taken multiple sessions at a high end salon with multiple treatments of color remover to lighten her hair and not totally damage it. Over $600 later, I wish I could go back in time and go anywhere else.
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August 2023 by Autumn Anderson
Rita has been doing my blonde hair for awhile now and she does AMAZING!! it always turns out so good!
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April 2023 by Candace Roach
Had a not-so-great experience with Rita B. @ Southtowne JCPenney Salon. She is a "master stylist" level. I felt her attitude was off-putting. I get I was the first appointment of the day, but some of her comments were borderline rude. When I told my friends and husband what she said they were taken aback.I only had her do a blunt cut/trim and take off about 4 inches. Besides the shampoo and deep conditioner, she didn't use any other products on my hair. No heat protectant, no finishing oil, nothing. I have a pretty tough head, but felt she was really rough with the round brush during blow-dry. Likely will not return.Service: Haircut
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March 2023 by Brenan Avery
Rita was amazing, quick and understanding and made an accident be a loved result! My wife is super happy!Service: Hair coloring
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March 2023 by Olivia Wren
Ashley dyed my hair for me and she was super sweet, friendly and gentle with my hair! Great experience I'll be coming back for touch ups when needed! :)
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May 2022 by Jack maertens
I would recommend Rita as a hairstylist to anyone. She is the best out there. She takes time with her customers and cares. So if anyone needs their hair done go to her.
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December 2021 by Caitlin M.
Absolutely do not go here. I walked in for a simple blow out & When I sat down they told me it would be $35. No problem, I would expect to pay that. Then the stylist told me it would be $15 more since I have long hair...a bit ridiculous but ok. After she washed my hair she then told me if I wanted heat it would be an extra $25. This salon clearly doesn't understand what a blow out entails which would be - wash, blow dry and style. 75 dollars for a blow out is absolutely unheard of. The whole experience was sketchy and uncomfortable and after speaking with the manager he told me that's the company policy and that stylists can charge what they want. I left not only with wet hair but in complete tears. I have never had such a terrible experience at a salon and felt taken advantage of. I would recommend going anywhere else in the world but here- where pricing is transparent and customer service is upheld. Would rate Zero stars if I could
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October 2021 by mariel h.
I only go to this salon for Zina. Zina has been doing my hair since I was 13 years old (16 years!!) Zina is the only person I have ever trusted with my hair--when I lived back East, Zina would always fix any odd cuts or colors when I came home for winter break :) I consider Zina family as she is sweet, genuine and cares about her loyal clients. I promise you; take Zina a picture of ANY cut it color you want and she'll make it a reality. If you aren't satisfied (this has never happened to me!) she will fix it. She is honest and will tell you if something will damage your hair or not look good. She loves a challenge and truly enjoys her work. Thank you JCPenney for letting us have Zina for so many years!!!!
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August 2021 by Brandi Dannielle Burr
Zoey was great. She knew what she was doing and she explained everything she did and offered helpful tips. I will be definitely go back and I highly recommend her.
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July 2021 by Sara U.
I always have my hair cut at the Jc Penney salon and enjoy it, my cuts are usually pretty simple & no color. This time I saw Carmen W and asked her to do something a little different with some face framing and a shorter length. I have never loved my haircut so much! She did an amazing job & I highly recommend asking for her to do your next appointment.
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April 2021 by ALisa N.
I went for a hair colored ash beige balayage today. I was really impressed by Akiko. She is very sweet and polite and her technique was great! I previously had balayage done last year and she helped get my hair lighter and achieve the color ai actually want. Five star for Akiko!
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July 2020 by Judy N. Allred
Heidi was awesome! She asked alot of questions and really listened to what I wanted. She took her time to make sure everything was just right with my cut, color, and style. I highly recommend Heidi!
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July 2020 by Sara McLean
Heidi is simply fantastic! We are starting the process to take my hair from medium brown to light blonde, something I've done years ago in Arizona. Heidi knows exactly what she is doing, lightening my hair a good amount without taking it too far and damaging it. My hair looks and feels amazing. If you are looking for a blonde expert, Heidi is your gal! Plus she is just so fun and friendly!
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June 2020 by Cindy Bolinder
Heidi Mecham did a cut,color and style for me..she was so awesome!!! She listened to and followed through on exactly what I asked for and went above and beyond. She is so fun to talk to and she makes y'all feel like you've been friends forever...an excellent quality to have in a stylist because you know when you sit down yer in good hands. I will definitely see her again.... thanks Heidi yer the best!!!!
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June 2020 by Randeen Condrey Watson
Carlos P was a wonderful associate made the social distancing wait worth the wait.
