Had a great experience first when I called on Labor Day invictastores customer service number with a gentle man named Victor and than today with a woman named Jessie .Wow Great customer service still exist !!
July 2025
I spoke with Jessie about my watch and getting it repaired. She was EXTENSIVELY knowledgeable and she walked me through how to get it working over the phone!! I am extremely great-full to her for her help and I advise everyone to ask for her when you call them.
July 2025
Customer service is the best I’ve ever had and experienced. They are the most thoughtful and trustworthy people ever. They don’t get mad over silly questions that you would ask. They speak to you like a human
BY APPOINTMENT ONLY. Our state-of-the-art US based service center, the Invicta International Watch Service Center offers world class watch repair and the best possible customer service. This enhanced customer service experience includes a 10-Business Day turnaround on all approved new services and repairs with real time status updates. This enhanced customer service experience includes a 10-Business Day turnaround on all approved new services and repairs with real time status updates. The facility houses Swiss-spec watchmaker stations that include individual precision vacuums, compressed air along with the highest quality repair tools available. All repair cases will be evaluated by certified technicians and master watchmakers.
