Harbor Freight Tools is America's #1 Tool Store, offering an unmatched assortment of quality tools at an unbeatable value. The store is loaded with all sorts of freight and tools for constructing just about anything, including automotive, air and power tools, and shop equipment. Customers find good tool values, especially when things go on sale, noting there are deals without a sale going on. This location is described as a nice clean store where the staff are helpful and kind, going the extra step to help. The management is noted for providing great customer service, spending time to help find the right items and going the extra mile. This contrasts with other locations where staff may not care or help the customer. A common complaint is that the store can under stock items that are on sale, having only a few of a popular item in stock during a sale event. Occasionally, communication about store hours, such as holiday closures, can be missed even during a phone call confirming item availability. Overall, it is a place to get a deal on some decent tools.
Incredibly helpful staff. The supervisor was top notch.
April 2024
One of my fav's. Great prices, quality has always been spot on and service is great.
January 2024
Nice clean store, not like the other one on State Street where staff don't care or help the customer. I'll drive the extra distance to shop here and bypass the other. Had way too many problems with staff and even management at thar one. Here they are helpful and kind and go that extra step to help.
