Costco Optical in Sandy offers a range of services and products that many customers appreciate. The store provides prescription glasses, sunglasses, and contact lenses at good prices, with discounts available for additional pairs. Customers often praise the friendly and patient staff, including helpful optometrists and support staff, who take the time to explain procedures and ensure satisfaction. For instance, Dr. Marco Arici is described as a friendly and thorough optometrist who makes patients feel comfortable and well-informed during their eye exams. The store also offers services like hearing aid repairs, with staff ensuring devices are working properly before customers leave, demonstrating attentive customer care. Beyond optical services, Costco as a whole is known for its bulk shopping, including groceries, Kirkland brand items, and household goods. Customers enjoy the variety, quality, and the convenience of shopping in one place, with many highlighting the spacious parking lot and efficient gas station. The food court and samples add to the positive shopping experience, although shoppers note that the store can get busy, especially on weekends, and that parking lot congestion can be a challenge. However, some reviews mention frustrations with customer service, particularly regarding early closing times or feeling watched and treated poorly by staff. These experiences serve as reminders that customer service plays a crucial role in customer satisfaction and store reputation. Overall, Costco Sandy is valued for its wide selection, friendly staff, and good prices, making it a popular destination for bulk shopping and optical needs.
I stopped in to get my hearing aids serviced, and Keida was a wonderful help. She made sure they were working properly before I left. My left wasn't, and she repaired it. Thank you. And my coworkers, thank you.
December 2023
Great place to get prescription and your glasses too at good prices. They have a discount for additional pairs right now (50$!) The Hispanic lady who helped me (Nelly, Nina?) was patient and kind to me. Great service.
January 2023
5 stars for Costco. Could easily spend thousands of dollars here and definitely have. Costco is the best! We love the samples, the food court l, the clothes, the bulk items, and everything kirkland brand. They have the easiest returns and kindest workers. The parking lot is a nightmare and so is going on a Saturday haha.
