-
July 2024 by worthirr
got on the computer to see if they had an item i was looking for, and they had several types, went to the store and they did not stock any of the items i was looking for, was told i have to buy on line. I won't shop on line for something i cannot see and make a choice of while i have it in hand. if they do not want to keep items in their stores, i will just do all of my shopping someplace else! Whats the point if they won't keep items in their stores to make a choice from.
-
July 2024 by Matt Horn
Great hardware store with nice and friendly people. Also they have things to fix old plumbing stuff like plumbing faucets and so one they the others don't. ??
-
July 2024 by Bill Eggleston
We arrived to order soil that is on sale. The salesperson was the least helpful person I've dealt with. She lied saying the sale was over, wouldn't help us order the product, wouldn't call another location. We went to the murray location. They were very helpful our soil is on the way. We'll never consider shoping at the sandy store again, the woman should be terminated.
-
June 2024 by Tiffany
I love their commercials, we are farmers....
-
June 2024 by Tonya Schaeffer
This is the last time I’m going to give Ace the benefit of the doubt. There is not a single helpful hardware store employee there. They have nothing in stock and everything is constantly broken. Customer service is nonexistent. No thanks.
-
June 2024 by Aleczander Rodriquez
Sent my wife to this location to pickup a drill bit for me while I worked on a project. Vickie rudely informed her, with her military ID present, that only customers “who actually served in the military” were to receive a military discount. That’s ok, Lowe’s down the road proudly honors my wife’s service while I served two tours in Iraq and Afghanistan.
-
June 2024 by Bill Scott
Went looking for a couple items today. Looked on internet and it listed items as in stock and available. Was unable to find the items I was looking for. Ask the female cashier for help. She was texting on her phone at the front register. When I asked for help finding my items she acted as if I was annoying her. She said over on that wall. I said I looked already and since no one was at the register could she help. No luck. I was on my own. Not very friendly nor helpful. I left and found my items at a store down the street. Will never go back to this store again.
-
March 2024 by bill barr
We went into purchase a digital thermometer the price was on the item and the price was $24.99 only when we went to the register it was 129.999 I'm not sure if it was a mistake or what but it was very embarrassing going in there up to the counter and then not having enough money to purchase it at five times the amount
-
March 2024 by Jim
Has amazing array of hardware and very helpful staff!
-
January 2024 by jayme popejoy
Charles is so kind and helpful. A great employee with polite and knowledgeable customer service. Thanks.
-
January 2024 by ShanDaWoMan
Had a small selection of flashlights. Not surprising, as most people use their phones now. Sales associate was helpful. Good store for small needs.
-
December 2023 by Batwoman
Had a small selection of flashlights. Not surprising, as most people use their phones now. Sales associate was helpful. Good store for small needs.
-
December 2023 by E G
Good customer service - limited hours.
-
December 2023 by Jorge Martinez
They didn't have the jacket they were promoting on social media.
-
December 2023 by Vicki Grebe
Went to Ace today for a sale for power tools. We went to 2 other Ace locations, pleasant grove & draper and employees could not help and could not answer questions. Went to Sandy, and Bob was awesome and knowledgeable. Items weren't in stock, like other stores, but he ordered them for us, and we'll get them by Wednesday. Thanks for the service Bob!
