-
July 2024 by Ray Johnson
Love this Branch!! The Financial Advisor, Blake, really knows his stuff.
-
July 2024 by Mitra Hosseini
As a long-standing citizen of the United States for over six years, I was taken aback by an insensitive letter demanding that I declare my country of origin. This was particularly concerning as I have not resided in that country for more than a decade and have dedicated myself to being a proud faculty member in the US. The bank's threat to close my accounts if I did not comply with their sudden request left me alarmed. When I visited a branch to address the matter, the manager's disrespectful behavior was unexpected from what I had come to know of Wells Fargo. Despite being a loyal customer, he seemed unaware of the letter and nonchalantly advised me to either sign it or withdraw all of my funds before my accounts were forcefully closed. He failed to take the time to thoroughly explain the situation, which is something I would have expected from a representative of the bank.
-
June 2024 by Jordan Yackle
The branch manager Lee and their team of bankers helped my mother who has dementia and they did not skip a beat. They were able to perfectly explain everything to us and it was quick and friendly service. The Spanish speaking teller (I forget her name) was great as well!
-
August 2023 by Nathaly Eguiluz
Today I visited the bank no one was willing to help me even when I was speaking in English they insisted that I should talk to someone in Spanish and that person was really busy until an hour after. I felt that I was treated poorly.
-
August 2023 by denis teagor
Walk ins is the worst at this location
-
June 2023 by Jack Falkenrath
I visited this location yesterday. The branch manager’s name is Marc Hicks. He is one of the brightest and most helpful bank managers I have ever met. Wells Fargo is lucky to have such a great person working for them. I hope he stays at this location until he retires because it was a real pleasure to work with him.
-
December 2021 by John M.
Nice people. It's really tough to get someone on the phone. The hold message says to use the website to make an appointment. The website says there are no appointments available...ever. The phone system goes around in circles. It's mostly a Wells Fargo structure thing; probably not the fault of the branch, really. Still...
-
August 2021 by Mercedes F
They close early and turn people away. Complete BS.
-
August 2021 by Jessica Romanek
I called last week and actually spoke to someone. I am a new customer. Someone was supposed to call me back to help and I never got a call back. I tried calling this branch several times and no one ever picks up. I have to use this bank with my husband for a joint account but as of right now It’s useless for me because I can’t access it and never received my bank card. I was told I would need to come in. I had to make an appointment at a different branch farther away because no one called back to set one with me. I am hesitant to use Wells Fargo because you hear a lot of bad stories but we have to and this doesn’t feel like a great start.
-
May 2021 by Jessica Richardson
I called last week and actually spoke to someone. I am a new customer. Someone was supposed to call me back to help and I never got a call back. I tried calling this branch several times and no one ever picks up. I have to use this bank with my husband for a joint account but as of right now It’s useless for me because I can’t access it and never received my bank card. I was told I would need to come in. I had to make an appointment at a different branch farther away because no one called back to set one with me. I am hesitant to use Wells Fargo because you hear a lot of bad stories but we have to and this doesn’t feel like a great start.
-
February 2021 by Mercedes Fernandez
They close early and turn people away. Complete BS.
-
November 2020 by Jeff Turner
Really helpful people and very accommodating
-
November 2019 by CanteSkuya Brown
I had a great experience, I was able to learn tips on how to save more money by closing an unnecessary account that was only charging me fees. I was also able to get some of that back. Huge Thank you to Cindi and Madison for helping me. Great customer service aswell.
-
August 2019 by Dana Wilson
I have been banking with WF for decades and this branch for nearly a dozen years. They have been terrific ... Ready to answer my questions however trivial. Thanks Melissa and your team!
-
July 2019 by Kem
So I have MS and can't get to the bank. I have my friend try to make an 800.00 cash deposit into my account. Guess you can't do that anymore because a new policy. Trying to stop money laundry, guess I can't wash my cash in my jeans anymore. (little humor) Very silly policy since I have been with this bank 30 some odd years. I could see maybe $10,000 dollars but $800.00. Sheesh!!!!!!
