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March 2024 by Joe Burnette
Great store great staff
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November 2023 by Josie Quainter
Stuart at the pharmacy counter is a joy to watch working. He brightens each of his customers day. Refreshing to see someone enjoying their work. Thank you
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October 2023 by Kirby Taylor
Not accepting new patients with Adderall scripts.
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September 2023 by Dani Holmes
This place is the worst. Constantly wait on hold forever and then get disconnected. Line is always insane and moves incredibly slow. Might be the slowest pharmacy in the world.
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May 2023 by Ember M.
This is NOT the first time that I've done a store pickup and this particular store has pulled the incorrect items, even through the store HAD THEM IN STOCK. I do NOT have this issue when I have happened to be near another store and done pick up. So, I had to walk inside, with a broken foot to exchange the items. When I went in, the cashier said he can't exchange them he has to return them then I have to repurchase them. I asked if we could just put the refund on a gift card so we could turn right around and repurchase them instead of waiting days for the refund to go through. Well, the cashier refused to be accommodating and told me no and processed the refund anyway without my consent. I'm sorry?!?! This is YOUR store's error and you are going to be like that to your customers? This has gone on far too long. Not to mention, the older, grey haired lady that normally works mornings is a complete bitch to everyone. I don't know a nicer way to explain it. Cause she is NOT nice. I cringe when I need to go in there in the mornings because I dread having to deal with her. I've only been going there because it's close to home. I guess I'll be going a store a little further away because I refuse to be treated like this. We're not dealing with rocket science...it's complete laziness and lack of respect for the customers. I'll go elsewhere, thanks.
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May 2023 by Lori O.
For some reason the store and pharmacy is always understaffed. And every time I pick up a prescription they have made a mistake. I've never been able to pick up a prescription in under 20 minutes.
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November 2022 by Meredith D.
A few too many people have posted poor reviews, I have to disagree. The pharmacy is hopping and like so many others they are understaffed, so the pharmacy part is closed Sat/Sun. I have several prescriptions I take daily so I'm not an occasional shopper. The pharmacy staff has called me if they think I might be running low on a life saving med. They also give vaccines and as a nurse I can tell you the staff has been well trained. The store in general is well stocked and clean.
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August 2022 by Liam Johnson
Used to be great for picking up prescriptions but drive through covid testing and people getting vaccinated has overwhelmed the staff. It’s august 2022, covid is over. People need to move on with there lives and find something else to worry about. It’s a Sunday morning and after trying the drive through and then waiting inside it is taking over 20 minutes to make a 1 minute transaction and pick up an already filled prescription. Not pleased.
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May 2022 by Todd S.
The pharmacist is a racist and the pharmacy always gets stuff wrong. The dude talks down to you and his pony tail is really bad this store manager needs to get a new pharmacist.
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January 2022 by Lob Lolly
"If that makes you happy" the chubby female manager sings. Are we the customers not supposed to present the facts as we feel and see them? So if the customer has a concern, that person cannot voice their concerns? I had a problem with the points system when I tried to use my points, so I was quite upset to travel home to find a recent receipt from yesterday, then back to this store. Need to hear from the regional manager on this backwards points system.
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January 2022 by Elle Elizabeth
I go back and forth about liking this Walgreens, but ultimately they frustrate me more than they make life easier. I put a medication on auto-fill, after the initial fill, they filled it again 5 days later, and then a second time before I had even picked up the second refill; and then they sent a refill request to my doctor whom denied it; of course they did! I had two scripts left; they clearly didn't understand the medications and the instructions. 5 pills last a month, but I hate when they send out refill requests without permission especially when I had two refills on file. Last night I put in refill request for my husband for pick up today; tried to login into the website and its been down for the last 2 hours; I had something to pick up for myself and requested an update on my husbands scrip. The pharmacist simply says "sorry, its not ready yet - if it takes to long to fill his script, you may want to call your doctor and have them call in a new script somewhere else" Clearly confused, I ask for clarification - why would the doctor need to call in a new script when we have a refill available, and another refill on top of that? A doctor is not going to just call in an extra script somewhere for a controlled substance because the pharmacy is slow to fill it. I said that's okay, we can wait until later today and pick it up, to which the pharmacist replies "well it might not be ready today." Even more confused, I again inquire why? The pharmacist replies that they are extremely short staffed and and have 168 medications to fill and only two people. While I don't blame the pharmacist, and appreciate his honesty - Walgreens should be ashamed of themselves. They are a huge corporation with a ton of stores. People are dependent on their medications, if they are unable to fill them timely they have an obligation to their patients know to go somewhere else PRIOR to accepting new medications. Think of all the refill requests they are going to get today; antibiotics, antidepressants, etc. The pharmacist said "he had no idea when my husbands script would be filled, and didn't even know if it would happen today." I transferred the 3 medications I had on file to another pharmacy; when I asked the pharmacist if I should request the refill today to be ready on Thursday (d/t short staffing) he stated - "I don't know maybe?" Due to their lackluster response and uncertainty I decided the best course of action was just to transfer them to another pharmacy, especially because I will go through withdrawal if my meds are not filled on Thursday when I run out. . Do yourself a favor and go somewhere else, if you have scrips you need filled today (2/9) go somewhere else, if you have refills on file there and need them within the next few days transfer them elsewhere; Walgreens isn't going to take the time to let you know not to use their services due to their system overwhelm - they'll just keep you waiting … and waiting, without access to their online portal which makes it even more frustrating because you don't know what is going on. Anyways, that's all.
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January 2022 by V Z
Had a really wonderful experience with the pharmacy staff at the drive through today. They saved me a lot of money and really went out of their way with kindness. I imagine it’s a thankless job, so I want to say thank you!
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January 2022 by Amber Affleck Bytheway
Asked the manager lady if they had self serve Covid tests and she didn’t even stop walking just to say, “sold out” with zero respect and kept walking. Very unimpressed.
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January 2022 by Daniel McDonald
An absolute joke of a pharmacy. There system has gone down multiple times within a year. When I call to ask questions there customer service is nonexistent.
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July 2021 by Amy W.
Pharmacy has very nice employees but it doesn't function at all. Every time I call in a prescription for a certain pick up time, I wait in a 20 min line, and then they send me away to come at another time because it's not ready. I completely understand this happening every once in awhile but the last 6-7 times I've gone it's been such an inconvenience having to leave, come back, and then wait in the line again. Again, really nice people like Stuart but I'm going to switch pharmacies.
