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February 2024 by Gabriella L.
from start to finish the entire interaction renting gear was rude. I have snowboarded my whole life and during a work trip got an extra day off. (I truly hate Karen's who complain and this is literally my first review ever) I asked 3 times are these boots male or female and I got an eye roll and said yes they are 100% women's boots. I get to my hotel and google the name they are men's. Women cannot wear men's boots they sit higher on their calf muscle. I had to get new boots and this whole thing could have been avoided as I kindly asked multiple times. I should've googled in the store yes but I trusted the girl. my friend who rented got eye rolls for asking for new gloves that fit his hands. save time and money and go anywhere else.
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February 2024 by Andrew Romanella
This is place is the BEST! Fantastic staff, led by Toby. Very welcoming and knowledgeable about all things snowboarding and Skiing. Does not matter if you are a beginner or expert, this staff will treat you the same. Prices are great, selection awesome and if you don't want to buy, they rent A+ level equipment. If you are in Park City and want ANYTHING snowboard and ski, come here!
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January 2024 by Lindsay K.
Shawn pulled pants for me for over an hour until I found the perfect ones! Sienna got my boots squared away and Steve, hooked me up! I am so glad I came In. Great prices and felt like family.
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January 2024 by Peyton Gwaltney
These guys are great and have even better rates!
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January 2024 by Andrew C.
I have rented demo skis for 2 trips to Utah and US&G has been awesome. Great selection and super-helpful staff at both the Cottonwood Heights and Park Lift locations. With the gold package you can swap skis as often as you like. Icy? Go narrow for the day. Fresh powder? Go wide. my thanks to the crew.
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December 2023 by Noah Dieterle
I've been to this location a couple times, and their customer service is great. Jake really knows his stuff and has been EXTREMELY helpful sorting me out with the right gear. Definitely visit this store for your skiing needs, dealing with Jake has been awesome!
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April 2023 by Carson Dehorn
Excellent service! Got my demo skis ready super quickly and helped me pick out the right ski not just as a skier but the right ski for me. Very cool shop!
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April 2023 by Heidi Preuss
Great people to work with. Excellent equipment. Definitely the place to go and certainly a lot cheaper than up on the mountain.
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April 2023 by Ryan O.
My ski boots got stolen on a trip to europe so I went here to rent for a day. I'm a Salt Lake City local so when I returned my daily rental boots I asked if I could rent til the end of the season (three weeks left) and was told yes for $75. i didn't rent then but went back a week later and was then quoted $120, and also told that no one would have quoted me $75 (the employee insinuated that I was lying about what I was told a week earlier). Quoting different prices to customers on different days is a certain way to lose them. I'd give this place a miss. I rented from ski trucks for literally half the price ($60) and none of the attitude I got from the employee here.
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March 2023 by Ben Nickerson
Steve is literally the man! So helpful, great rental policies, super knowledgeable, and generally running the best ski shop in town.I will never go anywhere else for my mountain needs
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March 2023 by Jodi Clark
Friendly staff and quick service! I was able to get my bindings mounted in a matter of hours during peak season. Thanks so much!
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March 2023 by Jay B.
20+ years of exceptional service.This year called from SLC airport- had stuff ready, in and out in under 15min- fitted, custom to my style of skiing, demoEd and swapped skis - improved my sking immediately. Return was super easy- in and out in under 5 min. All less than 10min from the airport and under and hour from ALTA/Snowbird/Brigton/Solitude. I recommend these guys to everyone who tells me they are skiing in Utah.
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February 2023 by Nick
I spoke to 2 separate employees over the phone the night before AND the morning of to confirm that my skis could be mounted by a certain time. Both employees confirmed that they would yet failed to disclose that they would charge DOUBLE the rate in order to do so even though both times I asked what the price would be. I didn’t find out about the discrepancy until I went into the shop and altered my day in a significant way. I called them after leaving disappointed to make a last ditch effort - even offering beer for them to follow through - and letting them know this review was coming if not. They waited, consulted with management and here are unfortunately. Upper management might want to think about this.
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February 2023 by Richard Haxby
Hired boots, skis and ski pants for a day's skiing in Snowbird. It took me a while to find boots I was happy with (I have odd feet!) but there was no pressure and nothing was too much trouble. They also went to great lengths to make sure I got the skis to match my riding style. Time well spent because I had a great day!
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February 2023 by Mark Jones
Great staff, super helpful. They are a little conservative with the ski gear they recommend, they tend to error on the side of beginner, which is great if you are, but I had to trade in my newbie skis and poles a day into our trip as we tackled more advanced slopes. Trading in for different gear was quick and easy.
