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May 2024 by Chris Raven
Worst customer service. Borderline discrimination.First we tried to but a nation chair and table. The sign said patio and patio cushions 50%. The cashier said no just cushions so no sale.Then We were trying to buy a door that was labeled 80.00. When they scanned it, it came up as a headboard. The lady at register told us we can't get it and it's our fault for not reading the label. My wife told her that's terrible to say. She called management to see price and the lady said we swapped the price tag. When we confronted her for saying this she changed and said that's not what I meant.I've shopped at thus store weekly for Yeats. I have multiple buisness. Never have they treated me like they do my Hispanic wife. To falsely accuse her of swapping tags and tell her she can't read is unacceptable. When management came they didn't ask why we were upset. On the contrary they kicked us out without investigating cashiers rudeness.Please read reviews. Multie people complain about discrimination and rude management. Mind blowing they do not care about customer service.I would love to speak to the owner. You responded with the phone number of the store. I call and it just goes to the lady that had a power trip on us
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May 2024 by Bryan Hernandez
Very poor customer service. The old manger lady was very disrespectful and I witnessed them profiling and being racist towards a Hispanic lady. They accused them of switching stickers when you can’t even take off an original sticker themselves. And started yelling rude comments at her. Never coming here again and will tell everyone not to go there anymore as well. Work on how you treat people. Get better employees
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May 2024 by Taelon Stryder Kekoa Garso
It's never not a hub for hidden treasure.
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April 2024 by leah earls
The management and employee working there or terrible no customer service they look down at you like they are better than you but they're the ones that look like they live at these mobile homes off to the side of the parking lot
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March 2024 by Jill C.
There was no one around to help. Bought mattress was told it was queen got it home it was not. They refused to return it. I had I my custody less than an hour. Was told i. Could exchange it. The manager was rude and condescending. Don't buy anything you think you might want to return. Ugly management.
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March 2024 by Ryan S
Several rude staff members , poor customer service as well as rude manager Tammi. Never returning to this location as there are better options . Pricing is all over the place .This place used to be a good place to find good deals and now it's made aweful because of the people who work there with zero customer service skills that just stand around talking to each other all day and act like it's a bother and burden when a customer asks them for assistance.Will definitely be looking for a new place and not referring any more customers to this place.It's crazy because the other side with clothes and groceries is so much different and run so much better.
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March 2024 by Jeremy O
Best store around, you don’t want to miss the great deals
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March 2024 by John
Their products are garbage and their prices aren't very good.
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March 2024 by Jesse William
Long gone are the days of treasures. Place is more of a dumping ground for stuff that should be recycled. All off-brand stuff people bought, realized was garbage, and returned to stores like Amazon. The stores like Amazon don’t want it back so they auction it off. NPS among others buy it and resells it.Didn’t use to be this way. They have competition now bidding for the same lost freight and returned items. So they get less of the good stuff and buy more of the left overs. Then they try and spread it between (3) stores and eBay. You know where this is headed…slim pickings.Sure if you have nothing to do and can be there 2 hours before they open. You can be lucky enough to reenact Black Friday in hopes of finding the one pallet with one item that 30 other people want.Basically if your time is worth nothing swing on by. If you like museums swing by the collectibles. Even the employees are flabbergasted about the stuff the goes in there and stays there some for more than 7 years!!! It remains there because the owner also likes to collect dust bunnies. Since when is a cutting board from William Sonoma a collectible?They’ve spread themselves too thin. So if you’re bored and only a block away stop by. But it’s not worth going out of your way. It’s no longer a Nice Place to Shop it’s just some where to go if you’re time isn’t worth anything.
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March 2024 by Anna
The toothless lady at customer service with the bad dentures doesn’t follow return policies and makes up her own.
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February 2024 by Diego Villanueva
Today me and my family asked a simple question on why they were taking the stuff out the bag the lady calling herself the manager then started saying that we had a problem and to get out when all we did was ask a question they took our cart filled with clothes and told us to get out while leaving the store she slammed her hand on a whiteboard telling us to read
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February 2024 by Kariel Culp
Prices have really gone up here than they used to be. Could order things on Amazon for cheaper.
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February 2024 by Elijah Benson
Pricing is usually way off, when I go I look everything up online & it turns out nps is usually charging more than I could find it at other stores, also most the employees are rude with attitude for no reason.
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February 2024 by Brad McBride
Busy cashier was real nice. They do not accept cash.
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February 2024 by Dina Martinez
Today I was discriminated against and verbally abused and they took me out of the store as if I were a mangy dog, they made me feel ashamed and even more so because I was with my mom.It all started because we couldn’t reach some shoes that were at the bottom of the box and I had to tilting the box,my mom and I, and a worker started yelling at us that we shouldn’t do that and calling someone on her radio in a loud and ugly way of treating us and of course I got angry at that and I told her why she was yelling at me and not talking.and that I came to buy,not to be yelled at, and the woman called security and another woman arrived and started yelling at me and telling me to get out of here, get out, and while I was walking with her to the door I told her what is your name, I want to talk to the supervisor.and she answered that you don’t care and she threatened to call the police and I told her go ahead and call the police she wanted to intimidate me because I am Hispanic the truth is I have been living in this beautiful country for 30 years I am citizen and I had never suffered from discrimination to this day. What a shame that there a human beings who do not know how to respect.
