Smith's is a good, consistent grocery chain and a great place to shop, offering thousands of quality food and household products. It is a one-stop shop for savings with decent prices, carrying very few things they don't have. Some staff are friendly and very helpful, often with positive attitudes and a smile. The store is conveniently located, close to the airport, though in a neighborhood that is not the best with lots of street construction. The parking lot can be dirty. A significant complaint is that the restroom is often inaccessible, with associates frequently not available to let customers in, leading to long waits. It is suggested to use the restroom before shopping there.