Smith's Pharmacy in Salt Lake City, UT is staffed with professionals dedicated to helping you lead a healthier life. Protect yourself and your family with vaccinations, medicine, and more. The pharmacists offer advice on health topics, perform clinical services, and administer vaccinations, including the Tdap vaccine, measles vaccine, shingles vaccine, and flu shots. Convenient online tools make it easy to manage your prescriptions quickly and on your own schedule. The pharmacy staff is generally described as helpful, friendly, and kind. However, the phone system has been noted as problematic, with no voicemail or ability to text the pharmacy, and difficulty reaching someone to place a new prescription order. While the pharmacist, AJ, received praise for assisting with complications with medicine and Medicaid, the pharmacy technicians have had mixed reviews. Some were described as gossiping, showing discontent, and being impolite when customers inquired about COVID-19 home tests. The overall impression is that the pharmacy provides adequate service, but may struggle with staffing and customer service at times.
The pharmacists are knowledgeable and patient! The whole pharmacy staff is helpful and friendly, and most importantly my prescriptions are always accurate. Thank you!
August 2025
Everything is great but one thing; forget ever talking to a pharmacist on the phone. Very rare. They never answer…ever
April 2025
The people who work here are friendly, but it's by far the slowest pharmacy I've ever been to.
