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December 2023 by T A.
Dirty, empty. Mice running around and a filthy cafe. This place is a joke. Strange check out staff who are rude. Go to Costco across the street. Much nicer and friendlier place. Clean and full too.
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November 2023 by Jay M.
I'm giving 5 stars because I love Sams Club. 1- Scan and Go is AMAZING2- always parking avail3- no one harasses me at the door to look at my Sams membership. I love Scan and Go. They even added the food court to their feature! It's awesome. It is so easy to get in and out. I also LOVE the curbside pick-up. Sam's always has great things and great prices. When I'm out shopping anywhere else, I am able to pull out my Sams app and compare the prices. You need to be careful too bc some Sams charge more for the same item, in which case I get it shipped to me for free. It's always a win for me at this place. I will give everyone a friendly tip--COUNT YOUR ITEMS twice or 3x. The app will tell you how many you scanned, and you should def check!. I can't tell you how many times ppl have been found not scanning all their things. I've seen so many stopped at the door and taken aside for it. I enjoy this place. I've never had issues w the staff members bc I can usually just use my app and avoid lines. Plus this location typically has the best price on fuel. #ThankYouThursday
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October 2023 by Justin D.
I came here for tires. No one would help me. I have up and left. I waited scanned their we code and nothing. The best part was they said that they were too busy. Several employees were wandering around me not assisting anyone. Terrible service and no one cares.
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October 2023 by Katie D.
I wish that I can leave 0 star for this store. This store is the worst Sam's club that I've ever been. The management team treat customers badly. Definitely not recommended this club to anyone out there. Long story short, I had item that need to return which I purchased from my old account and they didn't let me return with a reason they can't find my old account/ the receipt on the system at first. So I searched my email and pulled out the list purchase history that Sam's club back office sent me before they switched me over to the new account, on the history list of purchase has showed the day, name and price of my item which I want to return and they still gave me a hard time and told me that is not a receipt which was unbelievable. They made things so hard up to the point I had called Sam's customer support to ask for help right in front of the management team and the issue was solved in few seconds right after that. This was not the first time that I had faced the issue with the assistance manager / manager at this club. If the club wasn't close to my area then I wouldn't come back to face the bad experience like this. Since I had faced bad experiences twice at this Salt Lake's club, I shall not return back to this store anytime from now on. If I need to go to Sam's club in the further than I rather drive couple extra miles to the south so I can get the better experience of shopping instead.
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September 2023 by Rocky P.
No carts self serv, baskets only. 1 casher to wait on 15 carts. Girl at door is very unfriendly. Sams going down hill.
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August 2022 by Mitchell R.
Worst Sam's club I've ever been to. Everything is over priced. There were about 4 employees in the entire building on a busy Saturday and there were lines everywhere. The line for food hasn't moved in 20 minutes because they couldn't give some lady her change for 1 CHURRO. I offered to pay with my card to get the line moving but the employee had already put the transaction through. Line has 20+ people in it and hasn't moved an inch
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August 2022 by Michelle K.
I got a membership when I moved and I usually go to Costco.When I go it's just me and my baby so it's challenging at times. Last time I went and I checked out no one asked me if I wanted help. No one helped me put everything back in my cart and I was trying to do it all while having my baby in a carrier. It was extremely frustrating. The one nice thing about same club that I am very appreciative of is the fact that I can scan and pay on my phone to avoid all of that. I recommend sams just for that reason.
