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February 2024 by Rigoberto Morales
Very good service Carlos, who attends, is very friendly and helps you with your telephone certification problems.
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December 2023 by Nada Wlodarczyk
The absolute worst service ever. Called to ask a simple question anda man answered the phone, hung up on me after treating me like I was asking a stupid question, then when I called back he tried to lie about hanging up, saying it all of a sudden was , "disconnected and wasn't his problem". Then refused to give me his name and hung up on me again after laughing at me. Absolutely the worst service ever. I'm reporting the entire store to corporate now on account of this asinine employee.
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December 2023 by Sandy F
Great customer service my husband and I went to a diffrent location in rose park before coming here and am so happy we came here the guy that helped us was very helpful he didnt raise the prices to any of the phones like the one in rose park. My husband wanted to transfer his number and he did thank you we will be coming back to this location.
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September 2023 by RAMATA DOSSO
I went to Metro-T mobile in Murray and had a hard time due to communication issues and misinformation.Since I really needed to transfer my plan with ACP, I decided to try this location. I am glad I did!!!I had a GREAT experience with Carlos; Very professional, knowledgeable, and friendly!Thank you for your assistance!
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September 2023 by Art Thomas
Bought new Samsung A54 from Henry at great price.Freddy is also a great representative.
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July 2023 by Scott Brinton
Terrible customer service.
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July 2023 by foxy fox plushy and games
Fast friendly service
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May 2022 by Kelly Armstrong
Carlos was amazing! I came into the store and he had my issue resolved within minutes! I love metro PCs! I've been a customer since 2017! They really know how to treat their customers right! Thank you again!
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April 2022 by Mary Hogle
Carlos is really helpful and nice!
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December 2021 by Kelly Calloway
Carlos was amazing! I came into the store and he had my issue resolved within minutes! I love metro PCs! I've been a customer since 2017! They really know how to treat their customers right! Thank you again!
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October 2021 by andrea Choules
Omg carlos is such an amazing guy and he has helped out in such a big way. He is so so awesome. I recommend anybody to come to him. He is so sweet and outgoing and easy to talk to. Thank you so so so much carlos. You are truley amazing.
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September 2021 by Availeth Bajoran
Great service, friendly attitude, professional employee. I'm an old fogie who wasn't sure how to proceed but I started by calling MetroPCS for some advice because they're my carrier. Saw several phones on the site, but everyone just kept saying "Go directly to a store". Eventually (--after a 2-day adventure trying to reach various Metro stores, going to Best Buy, then ending up at this particular 2700 South location even though there are others closer to my house--), I RECEIVED GREAT CUSTOMER SERVICE FROM CARLOS. Other stores (northward) would not pick up their phones. CARLOS said he "BELIEVES IN answering the phone because that's how some customers need to be helped".My only-ever mobile was a 2015 Samsung LGK20 and I wanted to know what this store had from the Metro site's listing. Carlos helped me understand a lot of differences between the A20-series up to the 32 etc. I bought a new one and he graciously set it up for me. Then after I went home, I still had more questions and called him on the phone. The poor guy was so long-suffering! I am not good at all the little details; I'd gotten used to my old one and felt kind of paralyzed with this new one. Carlos went the extra mile and helped me with each spot I asked about, but I finally requested to just come back over the next evening and have him bring me 100% up to speed--which he did! I think some of the negative reviews below are from a former management-time, because everything about this store seems good to me.
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September 2021 by Valkorion 1337
Carlos is the man! Super nice guy and very knowledgeable of all phone services!
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July 2021 by Alberto Martinez
Excellent store, I arrived at 7:45 pm and it was still open (there are others that close 30 minutes earlier) and I was able to make my payment, very good location near I-80, especially for us truck drivers who struggle to park, and they speak Spanish I didn't ask the name of the guy who helped me but thank you very much I will be back, 12/22/20
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July 2021 by BIGGIE BOI
Best place for phones
