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July 2024 by steven barrera
If I could give it 0 stars, I would gladly give it to them, the customer service is horrible, the attention is terrible, and they charged me 50 dollars for the activation when they normally charge 25 bucks, and they didnt want to give me my receipt
HORRIBLE HORRIBLE HORRIBLE
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June 2024 by Jenique Kasai
Extremely rude service. I have been with metroPCS for a long time, but I haven't had a good experience with this carrier in general for a while either. Officially done
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April 2024 by Mariene Mendes
Store not opened, went there 2 times and it was closed. Its the business even open???
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March 2024 by JESUS ALBERTO BRAVO CRUZ
7:16 in the afternoon, March 11, what terrible service the girl on duty has given me, the worst I have ever seen in this company
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January 2024 by Dustin Larsen
Always being helpful and energetic
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January 2024 by Natasha Garcia
I had came into for Internet for my home the women who was working wouldn't even speak to me they would speak in Spanish as well they told me Internet was $55 n month and it says $20 a month. ..As well I'm standing here well they talk in Spanish and I understand them there are very disrespectful all 3 of the women working . I do understand them as well they are very disrespectful they don't even have name tags to say who is who . But will not speak to me in English . If I didn't stay so close I would go to a different place this place needs be close down.I had to go back to get my money back they said I would have my $68 back between Dec 24 -26 know here we are Dec 28 and still haven't received my money back this place is a repoff makes me wanna leave the company after over 10 years of being with them as well I truly believe I won't get my money back they stole my money in other words. Metro has went down hill badI will not leave any stars they don't deserve them I need to know who to talk to get my money back so I can go to a new phone company
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January 2024 by x x
They let me charge my dead phone when I was stuck and needed to call an Uber. Homeboy even let me borrow his fast charger. They acted like they thought I was going to pull out a gun or something but I didn’t care I needed my phone charged and I was thankful they helped out.
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December 2023 by Sandy F
Super bad experience that my husband and I had at this location. My husband wanted to transfer his phone number to metro and he wanted to get an iphone11 it said that the iphone 11was free with port I asked her how much the total would be with activation and the month and she said it would be around $300 I work at a cellphone store so I knew that she was over charging us I told my husband lets go to a different location that i know they don't over charge and we did the other location was charging us $150 less so i wonder what this lady was charging us .? Try to go somewhere else or call different locations and check prices before coming to this location..
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August 2023 by Google user
They helped my Pops out when he was having problems with his account and he was happy at the end.
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July 2023 by Serenidose
They helped my Pops out when he was having problems with his account and he was happy at the end.
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July 2023 by Texas Alex
The attention to the public is very bad. The guy who works there looks like he's only there because he earns by the hour but I've come to this store twice and I never manage to buy anything because of the bad attention of the long-haired men
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July 2023 by Isaias fuentes
very bad attitude when serving lousy service
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February 2023 by Ti Tavai
Thank you and Fa'afetai tele lava, Charles! Thank you for your help, advise, being thorough, kind and sharing your experiences to help my family and I choose the best plan. Charles you rock! Thank you for saving us money and providing us ways to save money in the new year! To a new path and plan. Give Charles a raise and promotion please!
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January 2023 by Texas Edgar
The attention to the public is very bad. The guy who works there looks like he's only there because he earns by the hour but I've come to this store twice and I never manage to buy anything because of the bad attention of the long-haired men
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October 2022 by Ericah seumanutafa
Dominic and his boss are so amazing and good at what they do. Walk in to get a home internet surprised I was the first customer at there location to get a T-Mobile home internet. It was so quick and fast didn't take that long to get everything done. Appreciate you guys working on Labor day. THANK YOU
