Straight forward process. If you have a mattress/electronic pick-up, don't waste effort going through the front door, just go to the back at door #1, ring the bell, and have your receipt ready with a photo ID.
June 2021
We went to another store first. Mike greeted us at the door."Listened" to what we were looking for. Showed us what he had and we bought it. We were shopping for an adjustable bed base.I will go here again and hopefully deal with Mike again
May 2021
Admittedly it was embarrassing when the bunkie board didn't fit in my car, but they advised I could call the salesman to have him reprocess the order for delivery or they could hold it. They held it for me while I quickly rented a U-haul because it was raining ? They were very helpful and great sports about it all.