Lowe's ProServices receives mixed reviews. Some customers report a clean and well-organized store that usually has what they need, with excellent and helpful customer service experiences noted. The store is described as a great place to work and shop, with nice and accepting employees willing to assist. However, other reviews cite frequent problems with out-of-stock items and aisles overly filled with sale merchandise, making navigation awkward. Customer service at checkout is sometimes reported as inattentive. While some find it better than competitors, the experience can be inconsistent, leading to frustration when specific items are unavailable.
Helpful staff and it's not insanely busy like Home Depot. Great place to do business.
April 2023
I don’t know why but these guys expected me to install my own lightbulb. Worst Lowe’s I’ve been to.
January 2023
Just had THE BEST customer service experience at this LOWES. We purchased a floor model electric fireplace. We got a discount on it because its the floor model. Ann helped us for SO long making sure we got all the parts for it! Plus the store was quiet and not busy