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July 2023 by Ashley Gonzalez
Great customer service shout out to aspen for helping me customize my necklace and bracelet ?? ?
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March 2023 by Lisa Maringer
Just had the best customer service experience with Rachel at the Kendra Scott store in Salt Lake. She was so helpful, my daughter was having a little issue with her bracelet and no questions asked Rachel greeted us and helped my daughter with her bracelet. Rachel was kind, she listened she showed she cared. Great overall customer experience! Way to go Rachel! Thanks for the great smiles and great service!Lisa &Kaylee
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January 2023 by Colton Killian
Buying a Christmas gift from Kendra Scott in City Creek was an amazing experience! Uriah was very nice and welcoming when helping me pick out the perfect jewelry to send to my mom and two sisters for the holidays. There is stylish and affordable jewelry all throughout the store, and would highly recommend everyone to come shop here.
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January 2023 by Andrea Rast
I went into the store today trying to find a last minute Christmas gift and Uriyah helped me so much to find the perfect necklace. She was really sweet and didn’t make me feel like a total idiot for not knowing what I wanted. I’d definitely go back for the customer service alone!
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January 2023 by Mykelti Padron
I’ve shopped here a few times and each one has been an awesome experience. The staff are very helpful in finding and making my perfect sets. The store is always clean and the displays are great!! They can take my paycheck anytime.
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January 2023 by bebek elek
The workers' attitudes were terrible and unfriendly; with an issue stemming from the color pop party, they made miscommunication on their part the customer's fault rather than accepting responsibility. They were unclear in their rules and rude when confusion resulted. Overall unprofessional workers and atmosphere, with unnecessary attitude. Wish I could give 0 stars, awful experience. Do not get "help" from Uriah if you do go.
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January 2023 by Sadie Holfeltz
Uriah I believe that’s her name. She gave so much attitude and blaming us for their miscommunication. Wish I could give 0 stars. Probably never shopping here again.Terrible experience:(
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September 2022 by Colleen Mooney Wright
The staff at Kendra Scott knows how to make you feel like you’re one of their best friends. They know how to strike the perfect balance between being attentive without feeling pressure to make a purchase. The store was quite busy, but Aspyn was so wonderful at making me feel special and took the time to find something perfect for me. Someone else named Kailee or Jade (both names were on the receipt, so I’m not 100% sure) was also extremely helpful. She was so nice and patient with me at the color bar and wanted to make sure I was 100% satisfied. The customer service at this location is heads and shoulders above the rest, and I will definitely return.
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May 2022 by Noah J. Gonzalez
This Kendra Scott is amazing! Staff is so welcoming. Rachel is always so kind in walking us through a very personalized approach to jewelry. She helped my wife and my wife has become such a Kendra fan. You can expect to see her more often ONLY at the SLC K.S.
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March 2022 by John Brog
Every time I’ve gone here everyone is extremely nice. They always pick me out as someone who has no idea what they’re doing in a store like this and are extremely helpful. Rachel was especially helpful today when getting a gift for my mom. Thank you!
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January 2022 by Kara Fielding
The staff here are always friendly, helpful and help me find exactly what I’m looking for. This past time I went in I wanted something dainty and silver, I was pointed to a beautiful matching set of earrings and a necklace that were perfect for my needs!
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September 2021 by Michelle B.
I absolutely love kendra Scott and have always had the best customer service when I'm there. Everything is reasonably priced and I never feel pushed to buy something.
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April 2021 by Lydia Kluge
Wonderful staff and beautiful jewelry. The employees were all so friendly and helpful (Aspyn, Kenzie, et. al). What a great experience. The jewelry is so pretty. There is a wide selection of colors and choices, that caters for many budgets, including earrings, bracelets, and necklaces. I love the popular Elisa necklace (comes in varying length chains and different stones and colors representing different birth months). I like that the bracelets are adjustable for wrist circumference. And I love the philanthropy aspect behind the brand. I see Kendra Scott represented at many of the local fundraising auctions and I love how they give back to our community at a local and national level. Way to go Kendra Scott team!
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April 2021 by Rhya Bleser
The employee who helped us was so awesome. She was able to get me products based off of screenshots that I had. She genuinely had conversations with us and gave us ideas of what to do in the city. It was a great experience here at Kendra Scott, plus the jewelry is awesome.They do have a color bar inside too.
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April 2021 by Kim Adair
These employees are the kindest women out there. I walked into their store, not knowing anything about this company. I noticed they had the cutest earring stands, I asked if they were for sell. The clerks decided to look in the back and see if they had any to sell to me, they didn’t. I moved along to another store. Afterwards, I was walking on the other side of the mall and one of the clerks ran up to me and told me they were going to give me a few earring stands FOR FREE, no catch. I’ll never forget their extraordinary customer service.This company is beautiful from top to bottom. Kendra Scott’s business model should be replicated with every business.
