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“I just wanted to say that Jessica at the store was really positive. She knows her stuff and she did a great job helping me and she knows how to sell :-) OK I just post it.”
“The team came in to install our internet when our complex converted systems. They were so amazing from start to finish! Friendly people who took their time to make sure our unit was up to date and ready to go. The internet quality is also fantastic. We couldn’t be happier!!!”
“Needing to change my phone because it was old and tired I went this center in Sugarhouse and was greeted by Dylan Brunner who swiftly and pleasantly served me and took care of all my problems I would recommend Dylan and this center to everyone”
“Spoke with Roger about some questions that I had about service and speed. He was super informative, gave me the information I needed, and suggestions about equipment. Thanks”
“I recently went in for help for a small, simple technical issue I was struggling with. Namir helped me and his service exceeded expectations. Usually, I would plan on spending 30-60 minutes getting help for a tech issue. I was in and out in less than 10 minutes. He was quick. Professional. Personable.
If every employee was as exceptional as he was, no company would ever lose a customer ... ever.”
“I have always went to Pay my Bill at this store but this time i took my Sister to switch from ATT and they did awasome job getting her a new Phone and also she got a free apple watch”
“I just bought a new iPhone from Tmobile about a week ago. I took it to the Foothill Tmobile store in Salt Lake City, Utah for some help. Lessie helped me set it up and sync to my Apple watch. He even stayed 30 minutes past closing time to get the job completed. The following day, Lessie put a new screen protector on my phone and helped me get my old phone ready to send back by clearing out my data, etc. Lessie was efficient, friendly, knowledgeable and he has a great smile. Give that young man a raise!”
“Went in with a question abt the google text app being wonky on my phone. Ezekiel was patient and determined to figure out what was wrong. And he fixed it !!! Thank you !”
“Areom is patient with me and kind. He understands something about customers that others don't to just allow different things in the presence of nobody just time”
“We came in today and talked about me upgrading and giving my phone to my son and Mario Sandigo helped us. He gave us all the numbers and info right up front, we said we would come back to switch it all when my son was out of school, went back and he was there, had the phone I wanted all ready and out to get switched, he made the process sooo easy, it came out to be cheaper than I was expecting and no surprise fees that we had to pay. He didn’t try to bug us about buying any cases, chargers or screen protectors like they usually do, we still ended up buying them hoping he gets the commission and if not, he deserves a raise at least. He was amazing with my 10 yr old as we were waiting for everything to switch over, they played a word game and he was so kind to my daughter as well. I’ve never ever had a phone buying process go so easy and smooth. We truly are grateful for Mario’s help and service. We will be returning to get my daughter a smart watch and will definitely work with him for as long as he is there working. Thank you so much!!!”
“I was having problems transferring my files from one phone to another and they jumped right on it to help me! Shira and Juliana were both super helpful and checking up on me frequently just to make sure the process was going smoothly.”
“Always helpful! The staff was friendly and inviting. Got me a new glass protector ordered and sent to my house. Told me to come back with it if I needed help. Excellent service!”
“These guys know how to work! I was able to witness them at work over a period of a few days and not only did they work hard, but they were courteous and kind, clean and very professional. They know their stuff and will likely save you a grundle on your phone bill and other low voltage needs. I can't recommend them enough!”
“JEN CARTWRIGHT A FANTASTIC TECH REMOVED A MAJOR SECURITY ISSUE WITH MY COMPUTED, CLEANSED OUT FILES CLEARED MUCH STORAGE, REMOVED THREATS AND MALWARE. SPENT 2.5 HOURS A JOY TO WORK WITH, I HAVE GREAT CONFIDENCE IN HER WORK AND KNOWLEDGE, THANK YOU JEN.”
“Branden was extremely helpful and patient. He was knowledgeable and quick thinking to help me switch carriers. This was my best cell phone service experience. Thank you!”
“Ricky was really helpful!! He was able to get done what other costumer service reps for Xfinity were unable to do.
Xfinity online customer service is a fraud. They claimed to have sent a router which never came. A week after ordering I went back in and realized there were additional forms to send in. Three weeks later I reached out to customer service and they claimed it was never shipped and there were no orders in to send it. So the first month of having the router on our plan was useless. Management at physical locations should be able to remedy this by extending the current rate for the router for the one month we did not have it. But such a solution was not offered.”
“So I was already frustrated with the person working for the Xfinity customer phone service, as they were very unprofessional and wanted to pawn me off to another department.I ended up going to a store to get my issue resolved.When I walked in this store, Cesar approached me, listened to my issue I was having with my router while staying professional and understanding, Cesar resolved my issue with ease!When I left the store, I was a happy Xfinity customer again thanks to him.Thank you Cesar!! You are amazing to work with!!”
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Salt Lake City
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“Yasel and Maya ARE the best customer service delivery ever. I was a little skeptical about the store, but please come in and give it a chance. I got a new phone, new plan. Thanks so much for the wonderful service. Really made me feel good and at home.”