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April 2024 by Vicki Whittaker
I love Harmons and have been a loyal customer for 40 years. Their pick up and personal shopping service is the best in the state as is the quality of their meats, fish and produce. That is why I was so disappointed that they refused to accept me as a pharmacy customer because I am on low dose morphine that gets refilled. I don’t take the drug for pain management but for another health issue and I don’t take it like it’s candy everyday, however, I do get refills every so often. The pharmacy tech told me I was considered a chronic user and they have been instructed not to take on any new customers with chronic opiate needs. Really? Has the whole medical community gone overboard on this opiate crisis so the people who really need it and don’t abuse it are inconvenienced and penalized? I expected better service from Harmons. My current pharmacy situation has become untenable. I’m looking to transfer all of my prescriptions plus my husband’s prescriptions as well. I have never had a problem with my morphine refill at my current pharmacy. There are service issues with that pharmacy that have not been resolved for months and I thought Harmons was the answer since it is my favorite store, its convenient and I’ve always been impressed with their service. I guess that service does not extend to the pharmacy in regards to good customers.
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March 2024 by Chad Maddox
Harmons Brickyard is still my favorite storeAnd the pharmacy has been nothing, but kind and prompt and thorough for me for yearsBut on February 22 when there was a major glitch in most of the pharmacies and I specifically needed a new drug, they said they could not get it because the computers wouldn’t work I said I’d pay cash they said sorry. If the computers don’t work, we can’t fill it. I said no let me repeat that I’m gonna pay cash. Why the hell do you need a computer if I pay cash ?They said sorry we know that doesn’t sound right and you need the drug and we have it but you can’t have it. However, you can call us later this afternoon and drive back across town and come and get it if you want or you can try another pharmacy and I said I’m gonna pay you cash right cash you give me the prescription and I pay you and I leave with the drugno sorry they saidso I went back to the U of Sugar House, and they had no trouble Selling me the drugI’m very disappointed in Harmons pharmacy
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February 2024 by Sheree Johnson
I just switched to them and I'm not impressed. They act like it's an inconvenience to help you and are rude. ( Maybe it's because I'm on Medicaid) but still not ok. I thought Harmon's had higher standards.
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February 2024 by Pam McShane
Transferred my prescriptions to this pharmacy because of insurance. BIG MISTAKE!!! Specifically told the them that one medication is tablets only and all of the medications are 90 day supplies. Got the medications home and they were 30 day supplies and I was given capsules instead of tablets. I called the pharmacy and the female pharmacist got on the phone and informed me that she can give me capsules if she wants. I told her that was unacceptable and there was a reason the Rx says tablets only. She then told me that she would not take them back and if I wanted tablets I would have to pay full price for them. I hung up and immediately had my prescriptions transferred to a different pharmacy. Never will I go back too this pharmacy again
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February 2024 by William Swensen
I have had too many experiences of them not having a medication and having to re call my physician to call it in elsewhere. I have learned my lesson and will not go back to this pharmacy. The location is amazing and the service is great. Just too many times now they have not had one or more of my prescriptions.
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February 2024 by Javed S.
Very good grocery store! The bakery is just superb. The people are efficient and friendly.
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January 2024 by Gretchen G.
I just have a suggestion to the Bakery Department: Why don't you put some of your great breads (such as sourdough loaves and soup bowls) in bags/wrappers out on the floor where they can be easily and quickly accessed? Several times I've wanted to get some of these breadswhen I'm in the store, but so often there is a huge number of people already in line ahead of me, and I just don't have the time to wait that long, so I end up leaving before I can get waited on. Is there any possibility of this easier access way to the breads ever happening?? It sure would be nice!
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January 2024 by Will Heaton
My son had an ear infection and we went to get his antibiotics 20 minutes before they closed, but the refused to help us. Went to Walgreens up the road who had the same closing time and they got us taken care of.
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December 2023 by Carolyn O.
Great customer service! Harmons at Brickyard Plaza has an exceptional employee- Christy at the salad bar deli was very professional, friendly and helpful.
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October 2023 by James H.
Everything is very expensive as compared to the neighborhood Smiths just up the road in Sunset. But Harmon's has a much better product selection. One issue of note, the olive bar and salad bar areas are not ready until 11:00 which is too late for my preference.
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October 2023 by Kris F.
Honestly the store is okay usually but the pharmacy and pharmacist are so rude and unkind. I have been there several times and they do not care about the patients or our physical or mental health at all. They are not knowledgeable about the medication or why people even need medication and if I could switch I would. I definitely don't go in the store and shop anymore because I don't want to support it. I feel like crap having to get my meds at a place where I am treated as sub human just because I need to take them. Do not support businesses that pretend to be kind but let others treat people with mental illness like utter trash please.
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September 2023 by Kathryn L.
11:30 am - Ignored by EM at Bakery counter today - acting like behind counter business is more important than live customer at counter, No acknowledgement. Young people need training in courtesy. Came back & new older employee was especially courteous.
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September 2023 by Gladys C.
Visiting Salt Lake City for business and I wanted to go to a grocery store for some food and water for my hotel room. The locals gave Harmons the thumbs up. So off to Harmons I went after a long day. The store was clean and service nice. I got a fresh salad and some bomb tail (cause I can't say the other word here) spicy wings. I also got water and a good kombucha drink. The price wasn't bad. The store reminded me of Whole Foods but bigger and without the high prices for some simple groceries. I left and saw they have a gas station. I needed to fill up my rental with gas so over to the Harmons gas station I went. I had trouble getting my gas tank door to open and a very nice and helpful attendant named Chad helped me. I wanted to give a big hello and thank you Chad at Harmons gas station because he went over and above to help me. And when I thought I'd need to call road side assistance Chad helped me put my car in a space. I recommend Harmons and the gas station. Oh being a Harmons Foodie member pays off at the gas pump.
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September 2023 by Sean Weaver
These guys are always amazing and willing to do whatever it takes to get you taken care of
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August 2023 by Collin G.
I just got kicked out and banned from this Harmons... and it was a complete miss understanding but the "karen" security lady followed me after I grab a couple of individual caramels and walked to the back to get my deli meats. When out of nowhere I turn around and she's snapping photos of me with her camera right in my face and accusing me of eating the caramels (very unprofessional, especially to jump to such big conclusions without any proper steps. I was so shocked and remained passive with her since she came on so aggressively and then proceeded to scold me as I calmly left so she wouldn't have a FREAK-OUT since she would be found to be in the wrong. Worst of all I used to work here! this one has really gone downhill in terms of customer care and most of the local workers that worked there for years have now left due to neglectful management. It's sad to see what they are doing to a grocery store that USED to have good roots. Hopefully, they can work on their management. I did get some free caramels though since she cared more to scold me than to let me show her the 'NOT-EATEN CARAMELS'.
