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September 2024 by omid ostovari
First experience with them and definitely recommend ? I rent the car alot from different company's but this time was my first time with Go Rental and they gave me a great service, Car was super clean and GARITT made the reservation for me in less than a 5 minutes , also the person who delivered the car for me was on time and so nice ,Good job guys ??
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May 2024 by Christie Fritz
Price gouging at its worst! Unfortunately, what I thought was a good hotel (Grand America) recommended this company. I should’ve read the reviews before I went through with a rental. They charged $12.99 a gallon for gas and my $149 rental is now $426!!! Of course this is pointed out nowhere when you are renting the car… The reviews below that talk about nickeling and diming are absolutely correct and I would not recommend this company.
Edit: eventually cut the gas bill in half, but still disappointed that the cost would be this much and not obviously disclosed. Staff were nice and hotel drop off was convenient but definitely a sour taste in my mouth after the bill
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May 2023 by Ryan L.
Absolutely TERRIBLE experience here. Started off with telling me they only had expensive SUVs available. When I said no they suddenly had other options in another book.Took the car for one overnight, to a hotel and back to the airport. Got back and was blamed for a scratch on the front bumper she found that I knew nothing about. The lady at the front desk, said she was going to need to file an "accident report".Absolute insanity here. Go Rentals has forever lost my business after scamming customers, having poor customer service agents and finding any chance to charge for normal wear and tear that isn't the drivers fault. Read the other reviews and RUN AWAY.
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September 2022 by Scott W
Flew in Monday and got a car. Spencer was awesome!! He had the car at the plane door before I even stepped out!! Great service, will use them again.
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June 2022 by John Greenfield
One of the best experiences I’ve ever had! The Jeep Wrangler was a joy to drive and the customer service was excellent! We’ll definitely come back the next time we’re in town… ?
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April 2022 by Aaron Smith
Spencer Wood is the best. He always has my car ready for me and is willing to go above and beyond. I highly recommend Go Rentals and Spencer Wood. They are now located in TAC Air which is very convenient.
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January 2022 by Scott Waymire
Flew in Monday and got a car. Spencer was awesome!! He had the car at the plane door before I even stepped out!! Great service, will use them again.
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September 2021 by ACGSix
Poor customer service. At any chance damage will be blamed and charged to you and generally won't get fixed. Hidden charges like absurd ski rack charges. Any chance to nickel and dime you they will take. Pretty good chance you car will be dirty but won't hesitate to charge you a cleaning fee.
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September 2021 by Casey G
Poor customer service. At any chance damage will be blamed and charged to you and generally won't get fixed. Hidden charges like absurd ski rack charges. Any chance to nickel and dime you they will take. Pretty good chance you car will be dirty but won't hesitate to charge you a cleaning fee.
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April 2021 by Crackerjackz G
Poor customer service. At any chance damage will be blamed and charged to you and generally won't get fixed. Hidden charges like absurd ski rack charges. Any chance to nickel and dime you they will take. Pretty good chance you car will be dirty but won't hesitate to charge you a cleaning fee.
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April 2021 by Amanda Harper
Run away from this place. We used car one day. Drove 10 miles and then blamed us for a scratch on car. BS way to get money
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March 2021 by Cameron Barber
(Ex-customer - Ex employee)Better off going with Hertz or Avis or enterprise or budget or turbo or even better you can just use Uber! Keeping it ?
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June 2020 by Jake Parke
Had great service and great prices my car was cleaned and really well taken care of
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February 2020 by Jason Jean
Very little transparency here. I was told $75 a day, rented for 3 days, was charged $563.57. Not sure who's doing the math, but in my business that doesn't add up.
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June 2019 by Ernesto Gutierrez
For those looking to have a healthy meal at the airport, this place delivers. Their grilled salmon with broccoli and brown rice will save the day. Great wheat beer to boot!
