-
April 2024 by Marian Simmons
I did not have a good experience with this pharmacy. They do not communicate, do not accept manufacturer or GoodRx coupons, and will illegally bill you for undelivered medication.My CVS pharmacy was having a hard time keeping my brand name medication in stock so I thought I would try a smaller pharmacy like Genoa. My provider sent the prescription to them and then it was radio silence--Genoa did not confirm receipt of the prescription or alert me it was ready for pickup. I had to call them several times for them to tell me they could fill it (because they had not proactively done so when they received the prescription itself) and it was only then they told me they do not take GoodRx and also do not offer their own coupons--no discounts. I could not afford this medication without the coupon and told them as much, and had to transfer the prescription back to my old pharmacy. Genoa did not fill the prescription but one month later I received a bill in the mail for several hundred dollars for this medication! Again, they did not ever fill it and pharmacy protocol is to put the medication back on the shelf after a certain timeframe (usually a week or less) if the patient does not pick it up. But they waited a month and sent me an illegitimate bill! I called the billing department to clear this issue up and they never responded to my inquiry.
-
February 2024 by Alan Smith
Everyone here is always so helpful. I have one prescription I fill for my partner that often has low availability everywhere. Anytime it comes up they're very willing to help me work through alternatives.
-
August 2023 by Harry Watkins
Amazing care as well as doctors here! The best office I've found in SLC, very dedicated and kind staff who have your best interest and wellness always in mind.
-
July 2023 by Tony Bugarin
Pleasant staff and willing to go the extra mile.
-
June 2023 by Tony Bugarin.
Pleasant staff and willing to go the extra mile.
-
June 2023 by Steven Roskelley
They were quick, they were efficient, everyone I spoke to did their job very well.
-
April 2023 by Chris
Medication management is not as easy as it sounds. Well that was my experience. Until Genoa. They have a system to make sure you are always on time with your prescriptions. They even have delivery service. Staff has always been respectful and helpful. The lobby is small but clean.
-
March 2023 by Nichole Reigard
These guys are awesome. Helped me when I was dealing with Medicaid preauth ordered my meds and had them next day
-
October 2022 by Christy Tonks
This is the best pharmacy I have ever used. The employees are very nice and have help me a lot with the pre-pack service they have.
-
September 2022 by Rebecca Rasmussen
Speaking from my experience as a medical assistant and office manager, I think these guys are great. I have been ordering specialty medications for patients for over 2 years, and have never had any issues. They sre always on the ball and super quick to ship things.
-
January 2022 by Kaylon Blackburn
No Covid vaccines?
-
February 2021 by Brittany J
Genoa is amazing! Of all the pharmacies my center has worked with, they are really THE best! Always kind, professional and accurate. Thank you Genoa!
-
May 2020 by Kurt Lippmann
These people are great to work with. Whether picking up directly or having them deliver at home, they have always coordinated with me. The staff is friendly and more than once they have helped me out of some tough pharmacy “log jams”. If you are looking for a pharmacy delivery service or even just a pharmacy, these are the people you can count on.
-
September 2019 by Venis Weaver
Friendly and accommodating for the most part. Don't like the restricted hours
-
April 2019 by jan b
Their emergency contact line is careless and unhelpful. Horrible people and unprofessional