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January 2024 by Aaron Gibbons
Friendly service for a holiday present. Was a pleasant purchase. A+ service
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January 2024 by Sebastian Arango
I have been coming to this place for almost 8 years and every time the customer service I got from one of the managers (a blonde woman) is absolutely great but today there was a manager (a mid 50s man) which gave me a really rude treatment. My wife got me a watch as a Christmas present and I bought the exact same one as a gift to myself. When I showed my wife the watch she told me she had purchased the same one for me for Christmas. When I tried to return it, he was rude and let me know it had marks of being worn which it is impossible because I just got it two days ago. We have never returned anything in 8 years that we have been coming here. We could have shown both receipts showing we have two exact watches but they were not interested in understanding our situation. Businesses lose clients because people like this guy. I do not understand how this person is a manager.
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December 2023 by Troy Duran
Good customer service, friendly.
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July 2023 by Paul Walton
The kind man behind the counter helped me pick out a new watch band and replaced it for me. Great price, quality leather, I am very satisfied!
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April 2023 by Shawn Chamberlain
Beware of this place, you buy products from here, you purchase the lifetime warrantees, which are separate fees for the ring and gems, you then have to get them inspected every so often but since their stores keep closing you will have to mail your rings further and further away. I purchased my wife's ring locally in Albany NY, almost $8000 cash, after a year of trying to get these idiots to respond I now have to ship the ring half way across the country, or even all the way depending on what's wrong with it. Just stick it in the mail and hope for the best, but now the inspection deadline is over anyway sooo.I've contacted the NYS AG office but they are too busy playing games with the formar president to concern themselves with us peons, so now I'm in a position to where I have to hire my own lawyer or bend over.SHOP HERE AT YOUR OWN RISK!
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September 2022 by Betty Wiggleton
Asked to have a new battery put in my Timex watch. Clerk took watch and said to give her 15 minutes. Came back 30 min later and still had not replaced battery. Clerk was workimg with another customer. Waited another hour 15 min. Then Clerk told me they would have to send watch for repair taking up to two weeks! The watch was keeping perfect time until they replaced battery. The timex glo light was getting dim, an indicatiom the battery needed replacement. I left the watch for repair. Two days later, Greg called and stated the watch wasn't worth repair and that I should buy a new one. The next day, I went to pick up the watch that wasn't repaired. I approached the counter and asked to pick up the watch. Greg sad zi would have to wait he was working with another customer. The other customer excused him to go get my watch.So, three days later and my watch was returned no longer working and without a new battery!Thanks Fred Meyer Jewelry. Remind me not to shop there again!
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May 2022 by Kaitlin Sheehan
Very friendly and helpful staff. Have taken multiple items for repair and always have a great experience.
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April 2022 by Michael Shawn Keenan
Fantastic staff. Very knowledgeable about their trade. Friendly and welcoming. Wendy was a superstar and deserves a raise.
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April 2022 by Carie Lapray
Love this place. They did a perfect repair on my ring
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September 2021 by Kyle Elzinga
Nice rings
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July 2021 by brian Windgassen
It's a very good place
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September 2019 by Claudia Garcia
I went in to this Fred Meyer Jewelers for my Wedding ring and Husbands band, I was helped by Adriana who is absolutely amazing, She gave me the best customer service experience I have had. I will always shop here first because of her. Weddings can be stressful getting everything lined up especially when you have a dead line and when you get lucky and get helped by someone as sweet at Adriana it's truly a blessing, HUGE THANKS TO YOU, I APPRECIATE YOU FOR GOING ABOVE AND BEYOND TO HELP ME ON MY SPECIAL DAY!!!
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September 2019 by Hayley Pratt
Love the personable service they provide.
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June 2019 by Emily B
They charge over $15 for a watch battery! That seems absolutely ridiculous, I've never been in a jewelry store that charges even close to that for a single generic watch battery! Next time I will buy my watch battery at Harmons for under $5
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February 2019 by shadowmagexl
Kaelyn is the best! She makes this location worth shopping at.