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February 2024 by Monica Martinez
Place is very well kept nice and neat workers are very kind and helpful
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January 2024 by Brynne Adamson
Valentines display was cute. Other cute clothes but overpriced. Hard to find some items
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January 2024 by Peter Brabant
We experienced very poor customer service trying to buy a sweater.
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January 2024 by Rebecca
This is a huge Forever 21! Super tidy and organized which was really pleasant.
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December 2023 by G
My husband and I came here christmas shopping 2 days ago , we bought a handful of pajamas and there was a sign on the counter it read that customer would received a hello kitty water bottle upon purchase we thought it was cool so we asked for ones as we made our purchase, The girl at the counter quickly decided to let us know that these water bottles are ONLY available for hello kitty purchases, but it did not specify that on the sign that was sitting on the counter , Which my husband happened to point out to her. So technically we should have be able to get the water bottle since the sign did not say otherwise it said putchases made received free water bottle they did not specify what purchase thae fact that we spent almost three hundred dollars , So my husband happened to mention that. If they wanted to make that more clear on their sign because nowhere there did it say only. Hello Kitty purchases. She told us this when we asked about the water bottle. She instantly became enraged and then her 2 co-workers sitting across from her were scowling and came close together and they were talking trash. I stood there and listened to them. Complain about my husband being ridiculous. When all he was trying to let them know is that If they don't put a clear sign out there a lot of people would ask the same question only to be disappointed not to get the water bottle. Because it had to be for a specific purchase. If that was the case it should have been on the sign. That is all the point he tried to make and all 3 of them sat back behind that counter with their scowls on their faces , and they were completely rude. I don't know that I will ever shop at this store again every time. I've been here. It's the same exact thing T, A bunch of bad attitude teenagers that have no customer service skills at all whatsoever, they need some customer service training .
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November 2023 by Shelby Bailey
The assistant manager here is mean and aggressive!!! I asked for a product to be priced matched to the online store and with complete anger and rage she told me that they don’t price match. And they only do if there’s an issue with the online order. Without me even being able to tell her anything again she just walked away. Also they do price match because they did for me last week!!!!! I have been a loyal customer to this forever 21 and i will not be back because of how mean and aggressive these store representatives are. Once she left her employees told me how sorry she was for how aggressive she was towards me. Her employees looked terrified of her.
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October 2023 by Braxton Wright
Closes at 8pm…. Their hours say they are open until 9pm. Super disappointing and highly unprofessional.
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August 2023 by Brandy M.
The guy working downstairs today 8/14 was one of the rudest workers I've ever encountered shouldn't be working in customer service.
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July 2023 by Rosemarie Noens
Ik had de winkel groter verwacht zoals in mijn thuisstad
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July 2023 by Yan Sevenko
I don't even know how to say it so I will just say it, one of the employees blatantly wears clothing with clear and obvious fascist imagery on it. I can't tell if that's supposed to be some new edgy style or not.
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June 2023 by Perla GamerXO
The manager was super rude and co manager unless you really need a job wouldn’t recommend working here as the two main managers always yelled and weren’t nice to me ever I once stayed at night just to show I wanted to be a good worker and was always nice to customers and on time. Wouldn’t recommend this as a first job or a job wanna say the general Main manager is super nice and made me main cashier wish I could have told him about how I was treated
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May 2023 by David Kane
It's big, has lots of deals, but there was only one cashier out of 6 registers.
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April 2023 by Augustgirl 4ever
I just got back from this store about 15 mins ago to be turned down for my purchase, they are only accepting cash I was told, after the fact I'd been shopping an hr ...there, not even a sign on the door....the heck?
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March 2023 by Emma Sullivan
Wide variety of clothing, very nice employees
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February 2023 by Mykids Mom
It's a good variety but if you're bigger chested there isn't much to find.
