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September 2023 by dale A.
Amazing old school watchmaking and clock repair. Wonderful stuff for sale as well! Super!
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September 2023 by Jeannine Gregoire
Chris and Katrina are professional, dependable, efficient and knowledgeable. They offer old fashioned customer service...which is increasingly rare. Chris Howard is the "Eminence Grise", except he isn't that old, but is as knowledgeable as if he was. Katrina, his new "assistant" is a delight, and they are both a pleasure to deal with. "Fankhouser" is my always "go to" jeweler.
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September 2023 by Blaine W Thornton
Very personable a good place to take your watch for service. Will be back again
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August 2023 by Lorence B.
Needed a Tudor bracelet clasp tightened. Owner did it right away and refused to charge me. Good guy, good service and I'll be going there from now on
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June 2023 by Matt McCrary
A screw came loose on my 2016 Rolex SeaDweller, preventing the micro adjustment from being pulled out and used. Chris fixed it within minutes. I thought for sure the watch was going back to Rolex. Absolutely the best.
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May 2023 by Jason Anderson
Incredible knowledge and skill set. Got my IWC back up and running! I’ll be back!
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April 2023 by Bridger Martin
Super friendly when you walk in the door, you can immediately tell he’s the kind of person you’d want working on your watch. Brought in a new bezel to change out the current one. Done in five minutes for a great price. Highly recommend.
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April 2023 by Neil Anderson
Took a problem watch in to have it looked at. He fixed it on the spot . Been back many times. Quality and speed of service is Second to none. His selection of watches is amazing.
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April 2023 by Lun Kayos
very nice service with plenty of skill helped me fix my rolex no problem and cheap
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March 2023 by Calvin Woffinden
Brought in my vintage watch that didn’t fit and the guy working punched some new holes in the leather band free of charge. It was very kind of him and he also answered a couple questions I had. I will definitely be bringing my watch in when it is time to be serviced.
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January 2023 by Byron Fenn
Best jeweler in town. Ive had excellent an experience with multiple things I’ve brought in here and at a really reasonable price everytime.
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November 2022 by Michael Vollmer
Honestly one of the best experiences at a watchmaker ever. Upgraded the movement in my SKX009 for a great price. Stop in and take a look at the pieces for sale and just talk watches if you’re around Sugarhouse!
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October 2022 by Mackenzie Karren
Brought in a 1918 Illinois pocket watch, they did a wonderful job on it. It was in really bad shape, and it took a lot of work to fix.
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October 2022 by Pro Cyclist
Had a Casio G Shock watch that needed the two batteries installed. The watch maker took me in as a walk in and completed the replacement within 10 minutes and at a fair price. Very pleased with the attention and quick service!
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October 2022 by Scooter Cooper Productions
Absolutely amazing service. I had a Watch that needed some repair done, brought it to multiple shops in Salt Lake City where I got turned around. Frankhouser got it fixed in under 5 min and charged me very reasonable pricing!