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March 2024 by Jeanine M.
I was a cliant of EZ Rents for many years I bought a lot of items from them Then a new manager took over his name is Todd I have never been more disapointed in a business I had purchased a sofa and loveseat from them it was fine for awhile then one day my friend sat down of the sofa and the arm fell right off Now you might think we are heave people but that is not the case at all. When I called to tell them I needed it fixed they came out and picked it up and 2 weeks later I called to see what was up since I had not head anything from them and come to find out they had done nothing with it and it was still stitting in there truck, I was even accused of breaking it on purpose All Todd wanted to do was argue with me about his bad product so I had them come and get everything that I was renting and I went else where Now they have my business for life I would never recomend them to anyone they are terrible people to work with since Todd started there and just to add I had never once missed a payment on anything and always paid on time DONT DO BUSINESS WITH THEM EVER My daughter had bought a lot from them also and they also did her wrong just recently again Todd was in charge I dont know what it is about him but he is going to chase all the customers away if he is not fired and soon My daughter is now also going to someone else to get things She wont do business with EZ Rent again either Buyer Beware
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January 2024 by Maria Amador
I used Arron’s rent a center for several years but I wasn’t as satisfied with there products. I came across Ez Rent to Own they have easy to work with abd leasing with them has been amazing.
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January 2024 by John Buckland Jr
These girls are amazing. They are very nice to all their Customers. They are always willing to work with you the best they can. Communication is key with them. There delivery guys are very careful of your other Property and there's. They are very professional and respectful when they are at your house delivering and even at the store. I would recommend this Location to anyone for sure.
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January 2024 by Rebecca Robison
If you go to EZ furniture then go to the one on 1200 s redwood road. They will work with you on your payments. They are so sweet there. I highly recommend them. They are better than action rent to own and rent a center and they take super good care of you. If something gets broken they come look at it and if they can’t fix it they replace it for you or they give you a credit. They are the best ever there
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December 2023 by Teresa
I started working with Leslie months ago. She was sweet and professional from the gitgo.I was moving from one state to another. She made the process smooth as silk. I will definitely continue to do business with this company.
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December 2023 by Mindy Sanders
Lacey and Leslie were amazing at helping me. The delivery guys were right on time and was so respectful. If I could of tipped I would have. Excellent service.
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December 2023 by Tandra D.
Their entire team will spam call you over and over, the manager will send rude messages to you, they won't help you solve issues with their product, if I could give negative stars I would. DONT EVER GO HERE UNLESS YOU LIKE BEING DISRESPECTED!!!! (Full review and what happened with more photos on pissedconsumer.com)
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November 2023 by Official B.
My payment was raised by $20 without informing me. When I told them that I wanted to return the product because of this I was told that I had to bring it to them or pay for an entire month of a product I won't even have. I was offered a new computer at better pricing from one of their competitors. Will not be doing business with this company again.
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October 2023 by Joshua Mejia
This goes out to EZ furniture Lacie especially a really good person help me find what I wanted and always answers my questions you want good furniture for your home this is the place to go to I will definitely use them in the future when I upgrade my house.
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October 2023 by Ruby Garcia
So I must say I’m very impressed with these guys, I got a washer and dryer from them about a week ago and it’s not their fault but a miscommunication, I thought I was getting a new set, so when they checked back with me to see if all was ok, I told Lacie (the manager) I was disappointed and explained why, she did not hesitate to solve my problem, I am getting the new set I wanted. That was excellent customer service, she really did an awesome job on solving my issue, didn’t even hesitate. 5 stars for sure, give them a try, new management, nothing like the old ones. Thanks again EZ!! And of course Lacie!
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September 2023 by Dave Holls
Some nice stuff and maybe good prices but not a good feeling from the reps there. Kind of a "young snob" attitude. Some down-staring by one of the male staff, long reaction times by others. Seems insular. Off-put by any question outside of how their store particularly works (how am I supposed to know it all the first time there?). Not inviting. Maybe their attitude explains why the place is empty. Treat your customers like customers. Maybe their boss treats them poorly. Maybe some kind of a front for something. I'll definitely be looking elsewhere. You don't want people you don't already know very well there? Put a sign up saying who you want there. I got gang or druggie vibes there ? We're not here to have a turf war ? Have a good optimistic attitude like many of your competitors or find a job you like.
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September 2023 by Liliana Diaz
I would not recommend this place, I ordered some furniture, unfortunately I had to return it because I had a huge emergency, apart from the fact that the payments were very high for the used things because they were not new, when the guys went to pick up the merchandise, they left holes on the wall of the room. About my daughter, I sent Jody notes and pictures about what his boys had done. He answered again, confidently, and the supposed manager or worker said that he had not been the one who made the holes on the wall. It should be noted that I told him the The guys who were there obviously got upset because I imagine that he was the one who made the holes on my wall. It should be noted that it is a new apartment without any damage. Now I have huge holes because they were not careful when taking their furniture, which They don't know that I had cameras where everything was being recorded.
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September 2023 by Angela Quintana
I was looking for a living room set, and went in to browse. Danielle helped me find exactly what I wanted, and in my price range. I would highly recommend going in to see her. She was absolutely amazing to work with!
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September 2023 by Brandon Trumble
This place is awesome got a washer and dryer from them they are kind and friendly even when they call I definitely recommend
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July 2023 by Elijah Bradley
Lacie is amazing , Wanted a gaming laptop so bad got one the same day these people are so professional & Easy to deal with I Highly Recommend EZ over other companiesOh Yea ask for Lacie ?
