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March 2024 by vivian pham
i used to go to this shop yearly to change the batteries for 2 watches ive had. But today they charged me 32 dollars just to change one battery of one of the watches. The old man in that store never contacted me and went ahead and “repaired” one of my watches. He told me that it was broken and how he fixed it, he never bothered to call me to ask if i wanted it to be “repaired”. He also was being offensive and crossing the line asking me what my job was and etc. if i could i would leave them with 0 stars.
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February 2024 by Steve Cook
The woman at the counter was very helpful, friendly and knowledgeable. She knows watches.
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February 2024 by Joey Zucca
I went in for a repair to a seiko watch bracelet. I tried adjusting the links myself without knowing that the pins are spring-loaded. The pin launched out and is somewhere in my living room.I was greeted by Jenny, who was smiling, friendly, and genuinely wanted to help. She took my watch in the back for 5 minutes and had fixed everything as good as new. It required a smaller than usual pin, and luckily, she had one on hand. We talked G-Shocks and watch bands for a few minutes, and she is very knowledgeable. When I asked what I owed her, she said that there was no charge for the repair, but if I could afford it to please make a donation to the Cystic Fibrosis Foundation. What a wonderful experience I had this morning at this little mom and pop watch shop in SLC. I highly recommend going in!!
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January 2024 by irak Alvarez
Excellent service and fair pricing, recommended!
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December 2023 by Natalie Fredrickson
The lady here was super sweet and fun to talk to!
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November 2023 by Carson Jones
Great experience. Needed a few links taken out of my watch and was done quickly at low cost.
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September 2023 by Kyle Warr
I bought a retro Casio digital watch from CSS yesterday. Jenny was so great to work with. She was eager to help me find the right style/fit without being pushy at all. I haven’t needed anything serviced from them, but I had a great experience.
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September 2023 by Dave
I had a really good experience here yesterday. Two Casio watches battery replaced very quickly, and even picked up a cool new band for my son. Jenny is a treat.
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September 2023 by Kori Laurel
Absolutely love and adore the team at CSS. They have assisted me with a few purchases and as well as adjusting my bands. They are always so lovely to work with.
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July 2023 by Shree Pradhan
Owner told me it would $15 to replace battery and charged me an additional 20 without telling me for an extra link (battery already faulty after 2mos use).Also made me extremely uncomfortable - do not go here, skip and move on to next !
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March 2023 by Joana Vargas
Order my boyfriend a custom engraved watch for our wedding…..Came in looking to get my boyfriends watch to fit him days prior to wedding we called and Jenny answered she was very sweet and said she could help us we got to the business jenny came out smiling and helped us right away I have to say she was very sweet very professional highly recommend this place excellent service left very pleased thank you Jenny your amazing !
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February 2023 by Kim Myers
I took her a watch that needed a new band. JENNY WENT ABOVE AND BEYOND FOR ME. She never gave up when she couldn't locate a band thru the manufacturer. She was able to locate a new band. GREAT EXPERIENCE, THANK YOUbut never gave up. She was finally able
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February 2023 by Marie Memmott
Have used them for all my watch and battery needs for years. Very friendly. I will stay with hem as long as I can.
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February 2023 by Nolo T
First time customer. I am definitely coming back there again. 110% excellent customer service. Very friendly and fast service.
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January 2023 by Jake Scott
High quality timely service. CSS is the only place I trust to change the batter and seal on my vintage Casio digital diver watch. They are friendly and the prices are reasonable.Support local!
