-
August 2024 by Michelle Lambert
We spent 16 days on the road with a C21 and were thrilled. There was enough space for 2 people. If there are more than 2 people, I would take a larger version. Pickups and returns worked flawlessly and quickly. We were even able to pick up the camper before 2 p.m. All defects were documented and recorded.
The only thing that wasn't worth 5 stars was the cleanliness when we got the camper. But it was still absolutely fine!
The C21 only had 17,000 miles on it and was therefore in very good condition!
We would book Cruise America again and recommend it!
-
August 2024 by Brandy O'Keeffe
We had a great experience with Salt Lake City location! They were great at explaining everything. Ed and Sam were a pleasure to work with. Our RV was spotless and smelled very clean. Highly recommend this location.
-
August 2024 by Wilkins Shawn
Everything was great. Didn't really have any issues. The septic tank was leaking a little. Rv was clean when we got it. All was pretty good!
-
August 2024 by Kevin Morris
Very professional. Easy pick up and drop off. The unit we rented fitted our needs perfectly.
-
August 2024 by Doug Gebhart
The process of getting and returning the RV was smooth and seamless. Would definitely rent again!
-
August 2024 by Larry Noble
Nice clean unit drove with no issues easily rented pickup and returned with no issues
-
August 2024 by Michael Dalton
Super fast and easy check in and out. Friendly staff
-
August 2024 by Rob L
Arrived about an hour earlier than our appointment time and they had us out the door pretty quick. The staff at Salt Lake City were awesome. Had a 30' model that was super clean. Bed was very comfortable. Will definitely use them again
-
August 2024 by EJ the DJ Hansen
It's been a good mobile home for our 10 day trip across America.
-
August 2024 by Vince Saury
Amazing team!
-
August 2024 by Amanda Bastable
Very friendly and helpful staff. We had a great camping trip! We will be using them again. Highly recommend getting the extras, dumping fee (100%) worth it!
-
August 2024 by lyman liu
I had a wonderful experience. Our RV was a little old. There were some little problems while traveling. Such as batteries problem( RV shout down suddenly on the road.?) can’t charge cellphone while driving, bed smell with furnace, broken doorknob and hard to open fridge’s door, etc. We also had an issue of propane leaking. Fortunately, it happened at the last days of our trip. The travel assistance provide a great help. We had a nice trip. Thanks for all the service.
-
August 2024 by Shawn Horton
Easy process, good customer service, and great fun!
-
August 2024 by Kara Balley
This has been one of the worst experiences we’ve had with renting a trailer. First of all, got there, asked what speed the trailer was rated for, the guy helping us said, “I don’t know, if it tips over you’re going too fast,” so had to figure that out on our own. Truck wasn’t detecting the trailer, they checked to make sure it wasn’t the trailers issue, then just walked away after saying it was the trucks issue, it wasn’t until we said we were going to cancel that they started providing us with help. Finally, got to our campsite, they didn’t give us a bar for the “stabilizers”. The trailer has a spare tire, but no way to take off the spare if were to get a flat. Icing on the cake? We hooked up the water to the camper, and the outlet to connect the hose is completely broken. So water just sprays out the sides when we try to connect the hose and turn on the water. So I guess we’re dry camping, can’t shower, pee, or anything because of their negligence. Really wish AT LEAST that worked. Could’ve just gotten a tent if we didn’t want to be able to use any water. Honestly horrible place. I would NEVER recommend this place to anyone. The staff is horrible and unhelpful, and the most important parts of the trailer do not work. This company single handily ruined our trip. Can’t wait to be over with this trip to take this piece of junk back.
-
August 2024 by Julie Furr
Have rented out of Salt Lake the past 2 years and have had a great experience both times. First we went south through all 5 Utah parks. This year we went north to Grand Tetons and Yellowstone. No issues either time. Both RVs were like new with low mileage. We enjoyed the upgrade to the largest rv this year!
