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May 2023 by Stephanie Stone
I hate to be writing a bad review, but after months of having nothing but troubles with the car I purchased, I had to. In September 2022, I was in need of an all wheel drive vehicle for work, and after reading the good reviews I decided to give Crown Auto a try. Found a car that I liked and it drove well upon trial drive. I was new to town and did not have a mechanic or I would have taken it to be checked out before purchase, so yes, bad on me. I trusted that Jim was selling me a car that was in good running shape, though I am aware buying a used car is always a bit risky. I did ask for the Carfax report, but it was not produced until after I purchased the vehicle. The day after my purchase, my grandson asked me to give him a ride in my new car. We got loaded in and the car didn't start. I called Jim, and I paid for having my car towed to Jim's mechanic. I won't even go into how unprofessional this mechanic was, but it was up and running again in a few days. Since then, I have taken it to three different mechanics who all have given me a laundry list of things that are wrong with the vehicle. A reputable mechanic told me this car was severely neglected. To date, I have paid close to $4,000 in repairs, with several thousand more to go. I would think that someone owning a dealership would be closely inspecting their inventory before selling a faulty car to someone. I know these are desperate times, but this is just unethical behavior.
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January 2022 by Beverly Hill
Crown Auto has alot of nice vehicles to choose from at reasonable prices. We went to look at a Honda Fit but ended up taking a 2015 Volkswagon Jetta for a test drive. It was in great shape and drove well. Lisa was very helpful and promised us a new key fob since the one they had was damaged.Even though finding a new key fob was more expensive they followed through with taking care of the expenseThank you, Lisa!
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October 2021 by Mike Adams-Martinez
Lisa and Jim are awesome. No BS just walked in and purchased the car and drove out. Thank you we will be back again!
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September 2021 by Mike Martinez
Amazing friendly experience with Lisa and Jim. Purchased a preowned Prius will be back for another vehicle.
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September 2021 by Braeden Frandsen
The dealership was awesome the people are great there and they offer the best and fast experience with coming to look at vehicles on short notice their cars are in great shape as well
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June 2021 by Justin Hu
Crown Auto is fantastic! I had a great experience buying a car here and they took care of all my needs. Staff -- especially Lisa -- are friendly as well, and shared their own experience with me too. Never felt pressured to buy here. Great dealership!
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May 2021 by Austin Grizz
I was completely wrong on my first review, I posted on here yesterday about my truck having issues after only having it for a few months and barely even drove it. I got a phone call from crown auto about my review and instead of just hearing sorrys I got a phone call with solutions to help me fix my truck I purchased from them which is something I HAVE NEVER seen before this is more than above and beyond caring for your customers and I am so pleased to have bought my truck from them sense they are going out of their way to help me fix my truck! I was completely wrong I give crown auto 10 stars if I could just on the experience I just received! I’d recommend crown auto to everyone now not because they are helping me fix my problem but personally reached out to me to address the issue instead of most dealerships that wouldn’t lift a finger for a customer after driving off the lot! Thankyou crown auto you just made my day!!
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May 2021 by Derrick Sullivan
For the first time ever crown autos has been a fun place to shop for cars for me I've never had a place that was fun and with fun people the owner and his employee you would swear that they were married but they get along like clockwork and they've been doing a long time and they know their jobs and their business so if you're looking for a new car and when I try something new check out crown Auto
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March 2021 by corey dahle
We bought a vehicle from these guys they were very understanding about our situation they are great to work with and I would highly recommend them to anybody I'm getting a very reliable vehicle I appreciate their business and we'll look forward to going back to them if I ever need a vehicle again.
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September 2020 by Alvin Cruz
Nice having a car dealer being real about a used car if theres any issues good people here.
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September 2020 by Teena Hunt
We needed a new car and my husband got us one. Jim also took our van off our hands. Great experience. Would recommend & will def be back.
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September 2020 by Armando Gonzales
Jim was great to work with. Thanks for tour help. Highly recommended, honest dealer.
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August 2020 by jon pugmire
Great and friendly people. My experience was fantastic. They made the whole experience quick and easy. I was in a predicament in being able to pick up the vehicle I purchased. They delivered the vehicle to me, which was a huge blessing. I would definitely recommend Crown auto to anyone.
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August 2020 by Melissa Hunt
They have good vehicles and far prices. They treat you like a human. We bought my Mom's car there and now buying a van from them.
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July 2020 by Despina Kogianes
I bought my car from Jim in 2008 & it’s still the only car I’ve ever used! I love it. It runs smoothly & I will be able to get a few more years out of it. Jim went above & beyond to find this car for me while being honest the entire time. I am so happy with my experience & I recommend Crown Auto to anyone looking for a car.