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February 2024 by Yanni Gagliano
We had an amazing experience! The girls were so nice
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January 2024 by Brynne Adamson
Cool that you can design your own purse and accessories. Wouldn’t pay for it tho (pricey). Friendly and chill
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June 2023 by Bobbie Loy
I love Coach purses and wallets. The staff at the store were friendly and helpful
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May 2023 by Mike Hart
My wife and I entered the store Saturday, May 6th, 2023. We were immediately greeted by Jessica. Jessica provided top-notch service. She was patient with our questions and offered sage advice. The store had the items that my wife wanted. All items were very nicely wrapped and bagged. The pricing was reasonable when compared to other quality brands. My wife and I both left the store happy. Thank you Jessica and Coach for offering great value and great service.
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March 2023 by Shannon P.
The quality of coach is so great the items are meant to last a lifetime! I bought the cutest purse and wallet I'm so impressed! The staff was delightful as well! Pricy but not over the top !
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June 2022 by Taylor S
Cooper had some shoes on hold and as soon as I walked in the store none of the ladies up front greeted me. I stood by the cash register and the girl that was there walked away (not helping anyone). Cooper saw me standing there and asked “are you Taylor” and automatically started to help me and was so kind! He even offered to gift wrap the shoes I was getting! The 5 stars are of course for him, and I hope management will see this review and appreciate him and his efforts to help all guests and make them feel comfortable. But for the other ladies working today 6/3/22, they need some training on how to treat ALL customers and learn not to talk about their fellow coworkers relationships on the sales floor.
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May 2022 by Elias Halsell
I don't leave reviews for stores like ever. Like. Ever. But! Visiting COACH at City Creek Center and working with Cooper was THE MOST amazing experience I have ever had. I have been into car dealerships like Bentley, Rolls Royce, etc and have not received the level of care and courtesy that Cooper showed to my fiancé and I. We ended up buying a key tag and passport cover in our first transaction, but we had such an amazing experience that when we left the store and not even 50 feet from the door we turned around and decided we had such a pleasant experience at this store that we would go back in and purchase a few more things. Cooper, if you see this, your friends from Idaho thank you for everything and wish you the very best!
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April 2022 by Cory Schoephoerster
I absolutely love shoping here ! Every time I'm in from italy I shop here . Suzanne is amazing !!!... Great selection , my wife absolutely love it here.
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April 2022 by Leslie Farris
I couldn't leave a negative star otherwise I would. I will never shop with you guys again, I hope you go bankrupt.
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April 2022 by Gary F.
Jess is the best at retail service in City Creek. She remembered my name abs the name of my dog Gracee. I bought the Disneyland backpack and it's co-branding with Coach makes this a keepsake for years to come. Thanks Jess for being the best at what you do.
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March 2022 by Suzanne Isbell
Awesome location, incredible staff, and beautiful products! This store is the best place to purchase something amazing for yourself or as a gift.
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January 2022 by S.S Services
Let it be known, Coach is no longer considered a super high end, luxury designer brand, and with that said please tell your employees to refrain from suction cupping themselves to customers. I was so uncomfortably in this store. This is why most people buy online; we’re sick of this alleged racial profiling.5 stars for the Valentine’s Day collection!♥️
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August 2021 by Ashley H
Cooper is such a sweetheart and helped me find a bag I absolutely love for my birthday. Thank you Cooper!
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July 2021 by Gavin Frazier
I got this (COACH) hang tag customized a couple days ago by, a very sweet sales associate. From the Salt Lake City location. She did an excellent job. ?
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April 2021 by cinthya soto
It said you close at 8 we arrived at before 730 and it was closed. Very disappointed after a long drive..sad face.
